Patient Navigator at Spring Fertility | Torre

Patient Navigator

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Full-time

Legal agreement: To be defined

Base compensation
USD24 - 27/hour

+ Health insurance

location_on
New York City, NY
Posted almost 3 years ago

Responsibilities


We are a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world. We offer the most patient-centric, individualized, flexible, and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys! We are a mission-driven organization that is looking for high performers, movers, shakers, and innovators! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion, and teamwork, and above all, are united by our shared commitment to put patients first. Our Patient Navigators partner with our Care Team in helping our patients grow their families! They work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management. Responsibilities: - Generate journey maps and calendars based on treatments plans - Facilitate, track, and document completion of tests and diagnostic procedures - Develop trust and positive rapport with all new patients - Explain complex medical process and terms in a digestible manner - Monitor patient compliance and readiness for treatment - Scheduling appointments