Job Title: Offshore Human Resource Specialist (Remote – Colombia) (English Proficient)
Company: InterAction24, LLC
About InterAction24:
InterAction24 is a leading U.S.-based workforce solutions firm that provides temporary W-2 employees across diverse industries including food packaging, manufacturing, IT, and corporate services. We help businesses grow by delivering strategic staffing solutions with a strong focus on compliance, quality, and operational excellence. As part of our continued expansion, we are seeking talented professionals in Colombia to join our high-performing, international team.
Position Overview:
We are hiring a Human Resource Specialist with 7–10 years of U.S.-focused recruiting, sourcing, and human resource management experience to work remotely from Colombia. This is a key role supporting our U.S. operations, requiring an energetic, phone-savvy, and detail-oriented professional who can manage full-cycle recruiting, engage candidates, and ensure HR practices meet multi-state compliance standards. You will work U.S. business hours: Monday–Friday, 10 AM–7 PM EST (with a 1-hour lunch break), and must also be available on weekends as needed to support our 24/7 operations. This is an exciting opportunity for an experienced HR professional who wants to make a meaningful impact in a fast-growing U.S. staffing agency, build international HR experience, and work alongside a passionate, results-driven team.
Key Responsibilities:
Full-Cycle Recruiting:
* Source, screen, and recruit candidates for U.S. temporary W-2 roles, including production, manufacturing, IT, and corporate positions.
* Use job boards (Indeed, ZipRecruiter, LinkedIn), social media, databases, and referrals to build robust pipelines.
* Conduct phone outreach to assess candidate fit and enthusiasm.
* Manage all recruitment steps: job posting, sourcing, screening, interviews, offer negotiation, onboarding.
Candidate Engagement:
* Conduct detailed phone screenings to understand candidate backgrounds and match them to client roles.
* Maintain high daily call volumes to keep talent pipelines active and moving.
* Ensure a positive, smooth candidate experience from initial contact through hiring.
Job Description and Client Needs Analysis:
* Carefully interpret client job descriptions to identify core skills and qualifications.
* Collaborate with clients to refine job specs and ensure alignment with current market demands.
Compliance with U.S. Employment Law:
* Apply knowledge of U.S. federal and state employment laws (especially California) to ensure compliant hiring practices.
* Keep up with changing labor regulations across multiple states.
* Assist with creating and updating employee handbooks, policies, and state-specific addendums.
HR Operations and Administration:
* Oversee accurate, compliant onboarding, including documentation (I-9s, W-4s, contracts).
* Manage employee inquiries (payroll, benefits, policies), especially supporting night shift and weekend staff.
* Ensure HR operations align with client billing structures, focused on hours worked.
Weekend and Night Shift Support:
* Provide responsive HR support during weekends and non-standard hours to ensure operational continuity.
* Coordinate with U.S.-based teams for seamless handoffs and issue resolution.
Data Security and Confidentiality:
* Follow strict data security protocols using company-provided cloud-based software and tools.
* Sign and adhere to confidentiality agreements to protect sensitive company and client data.
Required Qualifications:
Education:
* Master’s degree in Human Resources, Personnel Management, Organizational Behavior, or Industrial Relations from a top global university (AACSB, EQUIS, or similar accreditation).
Experience:
* 7–10 years of U.S.-focused recruiting and HR management.
* Success in high-volume, full-cycle recruiting (especially phone-based sourcing and engagement).
* Strong knowledge of multi-state U.S. employment law, especially California.
* Prior experience supporting U.S. clients in industries like manufacturing, food production, IT, or corporate roles preferred.
Certifications:
* U.S.-recognized HR certifications, such as SHRM-CP or SHRM-SCP; PHR or SPHR (HRCI); additional certifications like aPHR or GPHR are a plus.
Skills:
* Exceptional English communication (spoken and written), with clear, professional phone presence.
* Deep understanding of U.S. recruiting and labor market trends.
* Proficiency with recruiting platforms, ATS, and HRMS (such as ADP RUN, Bullhorn, CareerPlug).
* Ability to work independently in a fast-paced, high-volume environment, prioritizing urgent needs.
Technical Requirements:
* Reliable high-speed internet connection.
* Quiet, professional home office setup.
* Laptop or desktop that meets minimum performance specifications (provided at onboarding).
* Use of company-provided, cloud-based software for all work tasks.
Availability:
* Monday through Friday, 10 AM to 7 PM EST (U.S. Eastern Time), with a 1-hour lunch break.
* Weekend availability as needed to support client and employee needs.
Preferred Attributes:
* A proactive, results-driven mindset with a passion for delivering exceptional outcomes.
* Strong problem-solving skills and adaptability in changing environments.
* Cultural awareness to effectively engage U.S.-based candidates and clients.
* Experience supporting small to mid-sized staffing agencies with fast-moving, low-margin operations.
This is your opportunity to work with a dynamic, high-performing international team, sharpen your U.S. HR expertise, and contribute to the success of a growing U.S. company — all from the comfort of your home in Colombia.
