Airbnb Property Manager (Philippines) at ProtopVA | Torre

Airbnb Property Manager (Philippines)

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Full-time
Compensation
USD6 - 10/hour
Non-negotiable
location_on
Remote (for Philippines residents)
Posted 10 months ago

Responsibilities


Summary We are looking for a full-time Airbnb Property Manager Virtual Assistant from the Philippines to help manage daily operations for multiple Airbnb listings. The ideal candidate must have previous Airbnb management experience, excellent English communication skills, and strong attention to detail. You’ll handle bookings, guest communication, vendor coordination, and property updates to ensure guests have an excellent stay and operations run smoothly. KEY RESPONSIBILITIES: 1. Property Management Support • Oversee day-to-day Airbnb operations such as booking coordination, guest communication, and calendar management. • Monitor property listings to ensure accuracy, up-to-date availability, and competitive pricing. • Coordinate with cleaning and maintenance teams to ensure smooth turnovers. • Track check-ins, check-outs, and special guest requests. 2. Administrative & Operational Tasks • Maintain organized digital records for bookings, property details, and maintenance schedules. • Track invoices, expenses, and property performance reports. • Assist in system creation and documentation to streamline operations. • Prepare weekly or monthly summaries on occupancy, revenue, and feedback. 3. Guest Communication & Customer Service • Respond quickly and professionally to guest inquiries before, during, and after their stay. • Handle issues with empathy and strong problem-solving skills. • Maintain a professional, friendly tone in all communications. • Gather guest feedback and suggest improvements for higher ratings. 4. Listing & Marketing Support • Update and optimize Airbnb listings with accurate photos, pricing, and descriptions. • Research market trends and competitors for better pricing strategies. • Support content updates and review management. 5. Coordination & Reporting • Communicate regularly with the property owner and local vendors. • Schedule and confirm cleaning and repair tasks. • Provide daily or weekly updates on property status and guest interactions. QUALIFICATIONS: • Must have prior Airbnb property management experience. • Excellent English communication skills (written and verbal). • Strong organizational and multitasking abilities. • Proactive, reliable, and comfortable in a fast-paced environment. • Experience with Google Workspace, Dropbox, and task management tools. WORK SCHEDULE • This is a full-time position (40 hours per week) supporting a 24-hour Airbnb operation. • The specific shift schedule will be discussed later on and may be adjusted depending on property needs and time zones. RATE: 💰 $6–$10/hour (based on experience) TOOLS AND PLATFORMS: • Airbnb • Google Drive / Dropbox • Project & Task Management Tools