Production Operations Specialist (SFCC & OMS) at Edu Sphere | Torre
Production Operations Specialist (SFCC & OMS)
Report
E

Production Operations Specialist (SFCC & OMS)

Edu Sphere
Emma
Emma
You'll ensure seamless e-commerce operations, resolving complex issues and driving preventive measures.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Remote (anywhere)
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Shared by
Emma of Torre.ai
 about 1 month ago

Requirements and responsibilities

We are looking for an experienced Production Operations Specialist to support critical production operations within a dynamic e-commerce environment.Position DetailsRole: Production Operations Specialist (SFCC & OMS)Location: RemoteExperience: 4–8 YearsSalary: Based on Experience✅ Required SkillsSalesforce Commerce Cloud (SFCC)IBM Sterling OMS / Order Management SystemsProduction Support & Incident ManagementE-commerce Order Lifecycle & Fulfillment ProcessesREST APIs, SOAP Services & Integration TroubleshootingRoot Cause Analysis (RCA)Application Monitoring & Production DiagnosticsStakeholder Management & Communication🎯 Key ResponsibilitiesEnd-to-end ownership of production incidents and operational issuesTroubleshoot complex cross-system and integration-related issuesPerform RCA and drive preventive measuresCoordinate with Engineering, Product, Operations, and Business teamsMonitor production systems and proactively identify risksCommunicate incident status and resolution updates to stakeholdersMaintain documentation, SOPs, and knowledge repositories⭐ Preferred ExperienceProduction Support / Application SupportIBM Sterling OMSE-commerce & Retail PlatformsPayment Gateway & Fulfillment IntegrationsITIL & Incident Management ProcessesInterested candidates can share their updated resume at: recruitment@eduspherecourses.com
This job opening is closed.