Who We AreTuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.The RoleThe Complex Care Navigator RN is a vital leader in delivering comprehensive, person-centered care to individuals with serious illness. This role involves administering and interpreting a variety of assessments and screening tools to identify and prioritize member needs. As a key member of the multidisciplinary team, the RN is responsible for developing individualized care plans and leading care coordination efforts through active participation in internal and joint rounds. Utilizing Tuesday Health’s electronic systems and tools, the RN ensures a streamlined, technology-enabled approach to care. Central to this role is building strong, empathetic relationships with members, driving collaboration and transforming the member experience.Key responsibilities of this role may include:Administer multiple assessments and screening tools within the clinical model at different times throughout the care timelineInterpret responses to assessments and screening tools and support prioritization of need based on responsesBe accountable for care plan development within the multidisciplinary care teamLead in internal and joint rounds to ensure the member experience is optimal and coordinatedLearn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experienceBuild a strong, trusting relationship with every member, where listening and empathy are the foundation of every interactionServe as the quarterback of the multidisciplinary team transforming care for members with serious illnessA strong candidate will demonstrate the following:Active and unrestricted Registered Nurse license in the State of Texas without any board actionExperience in clinical/medical setting preferredExperience in a multi-disciplinary care model working across network providers, health plan care management support, and employed cliniciansStrong communication and organization skillsAbility to multitask and work under pressure without sacrificing a positive member experienceAbility to know when to escalate and potentially act professionally in an emergent situationStrong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolvesStrong written skillsAbility to drive during daytime, nighttime, or inclement weatherValid driver's license with safe driving recordState minimum automobile insurance coverageComfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our businessWhat We OfferCompetitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industryComprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.Remote work with multiple onsite sessions each year to maximize collaboration and team buildingA dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the wayMeaningful work each day; we care deeply about our mission, our patients, and each otherTuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.
