The Security Account Manager (SAM) serves as a trusted security advisor and engagement lead for a portfolio of strategic, high-visibility customers and has a Cloud Based Security Background. This role combines a consulting-style approach with ongoing account security governance. The SAM partners with Sales, Customer Success, Support, Cloud Operations, and Product/Security teams to reduce risk, improve customer security posture, and drive adoption of cloud security best practices.Key ResponsibilitiesAct as the primary security point of contact for assigned strategic/critical accounts.Build multi-threaded relationships with customer security leadership (CISO org), IT, risk/compliance, and engineering teams.Lead security governance cadences (e.g., monthly/quarterly) including security posture reviews, risk discussions, and roadmap alignment.Conduct discovery to understand customer environments, threat models, regulatory requirements, and business priorities.Advise on cloud security controls and best practices: IAM/SSO/MFA, least privilege, key management/encryption, network segmentation, logging/monitoring, vulnerability management, configuration baselines, and secure SDLC.Partner with internal security specialists to address complex topics (e.g., crypto/KMS/HSM, workload isolation, data residency, Zero TrustQualificationsDemonstrates strong understanding of cloud architecture (and products – OCI, AWS, Azure, etc.) and can clearly describe components, data flows, trust boundaries, and shared responsibility across IaaS/PaaS/SaaS. Able to translate architecture into security posture implications, risks, and recommended controls for enterprise customers.Background in security consulting (Big5 Type), cloud security architecture, or enterprise risk/GRC for regulated industriesSecurity certifications (one or more): CISSP, CISM, CCSP, GIAC, ISO 27001 LI/LA (as relevant)Experience with complex escalations and cross-functional leadership in matrixed organizationsFamiliarity with customer security assurance processes (questionnaires, audit requests, pen test coordination, attestationsExperience 10+ yearsWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
