Customer Support Coach

Cloudbeds

Emma

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Full-time

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Remote (anywhere)

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4 months ago

Requirements:Native or Fluent in English and Spanish or PortugueseHighly important: 1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager or similar rolesCompatible graduation course or more than 2 years of proven experience in the areaPrevious experience in customer service or similar is a plusExcellent communication skills and a positive attitudeExcellent problem-solving skills and emotional intelligenceExcellent internet/wifi connection (fully remote environment)Feel free to reach out in case you're interested, and I'll be happy to share more 🙂

About Cloudbeds:

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.

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www.cloudbeds.com/

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