Jr. (Technical) Account Manager at Second Stage GmbH | Torre
Jr. (Technical) Account Manager
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Second Stage GmbH

Jr. (Technical) Account Manager

Second Stage GmbH
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You'll drive player growth and game success by bridging technical and marketing teams for global clients.
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Full-time

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Remote (for USA residents)
Remote (for Canada residents)
Remote (for Mexico residents)
Remote (for UK residents)
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Posted 9 days ago

Requirements and responsibilities

Second Stage is a marketing intelligence company dedicated to the PC and console gaming industry. We develop tools and platforms that already support dozens of game developers, publishers, and agencies — helping them plan, execute, and measure the effectiveness of their marketing campaigns with better data and actionable insights. We combine deep industry expertise with data-driven technology to drive player growth and help games succeed from announcement to launch and beyond. About the opportunity We are looking for a motivated Jr. (Technical) Account Manager to sit at the intersection of our clients, our integration team, and our data analysts. This is a relationship-driven role with a technical core: you will own the client experience from onboarding through ongoing partnership, keep technical setups moving, and act as the bridge between marketers, game developers, backend engineers, and our internal teams. This is a junior-level role designed for someone with some initial experience who is eager to learn quickly and grow into greater ownership over time within a remote-first company. It is a full-time, fully remote position open to candidates based in either North America or Europe — the two markets where most of our clients are based — reporting directly to the founding team. What You'll Do Client Onboarding & Technical Setup - Guide new clients through onboarding and get them set up for success with our tools and platforms - Support our integration team and data analysts throughout setup processes — coordinating timelines, gathering requirements, and keeping implementations on track - Help clients connect their data — tracking, attribution, APIs and related integrations — by working hands-on with the right people on both sides - Cross-Functional Coordination & Mediation - Act as the central bridge between our internal integration team and data analysts on one side, and the client's marketing team and game development or backend engineering on the other - Translate between technical and non-technical stakeholders so requirements, blockers, and expectations are clearly understood by everyone - Identify, troubleshoot, and escalate technical issues, following them through to resolution Account Management & Relationship Building - Be the primary day-to-day point of contact across the full lifecycle of your clients' games — not only during onboarding, but whenever new needs arise, such as setting up tracking for a new influencer campaign, supporting a launch or major content beat, or making quick adjustments when plans shift - Ensure clients get real, measurable value from our tools and identify opportunities to deepen the relationship over time - Relay market and product feedback internally to inform product, positioning, and roadmap decisions
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