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about 1 month ago
Requirements and responsibilities
About iRESTOREiRESTORE is a fast-growing company dedicated to providing innovative solutions in the wellness and beauty space. Our mission is to restore confidence by providing safe and effective solutions for improving health and beauty. As we continue to scale, we are seeking an Operations Associate to support our operations team by focusing on high-priority tasks while effectively organizing day-to-day workflowsAbout The Position:iRestore is looking for an experienced and highly motivated Operations Associate to join our operations team and help organize our high-priority tasks. As an Operations Associate at our company, you will assist with developing meeting agendas, document key discussions, and track follow-up actions. This role will mostly contain administrative support, Project Coordination & Execution, Operations & Process SupportWhat You’ll Do1. Administrative SupportAssist in prioritizing tasks and managing daily workflowsPrepare meeting agendas, notes, and follow-upsCoordinate travel, logistics, and internal/external meetingsSupport day-to-day management, monitoring, and basic administration of platforms and tools (e.g., CRM, Helpdesk, project management systems)Ensure tools and systems are organized, up-to-date, and functioning efficientlyAssist in setting up workflows, trackers, and documentation within systemsTroubleshoot minor issues or coordinate with relevant teams/vendors when neededIdentify opportunities to improve efficiency through tools, automation, and AI2. Project Coordination & ExecutionTrack key initiatives, OKRs, and cross-functional projectsFollow up with stakeholders to ensure deadlines and deliverables are metMaintain project trackers, dashboards, and status updatesIdentify blockers and proactively escalate or resolve issuesSupport execution of company-wide initiatives and special projects3. Operations & Process SupportOrganize and maintain documentation, SOPs, and internal systemsAssist in preparing reports, presentations, and internal communicationsHelp streamline workflows and improve operational efficiencySupport coordination across departments (CS, HR, Ops, Growth, etc.)The Ideal Candidate Has2–5 years of experience in operations, executive support, or project coordinationStrong organizational and time management skillsExcellent communication and follow-up skillsHigh attention to detail and ability to multitaskProficiency in tools such as Google Workspace, Slack, and project management toolsFamiliarity with AI tools (e.g., ChatGPT, Claude, or similar) to improve productivity, documentation, and workflowsWE THINK BIG: We have a forward-thinking, growth mindset and always consider the big picture in our decisionsPROACTIVE PROBLEM SOLVER: We use our problem-solving and analytical skills to make data-informed decisionsWE ARE COMFORTABLE BEING UNCOMFORTABLE: We work together to iron out improvements or changes to achieve goalsOPEN & HONEST COMMUNICATION/FEEDBACK: We communicate and share feedback with each other with radical candor and transparencyCONTINUOUS LEARNING & IMPROVEMENT: We are always improving the way we work and challenging each other to bring new ways of thinking to the tableWE TAKE OWNERSHIP & ACT WITH URGENCY: We take complete accountability for our goals and take swift & effective action to reach them.Competitive Compensation and Benefits:Medical and dental benefits after 6 months of tenurePaid Time Off (PTO) for all full-time team membersHigh growth trajectory with quarterly/annual reviewsQuarterly Internet ReimbursementQuarterly Fitness Reimbursement – your physical and mental health is super importantWork from anywhere - this is a remote opportunityAnnual Team Bonding Event
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