WFH Customer Onboarding Consultant at Virtualite Business Process Outsourcing Services | Torre

WFH Customer Onboarding Consultant

You'll empower growing organizations by ensuring seamless onboarding and identifying new opportunities.
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Freelance
Recurrent
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Emma of Torre.ai
about 17 hours ago

Requirements and responsibilities


About Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. We are currently hiring customer onboarding consultants to join our growing sales team to guide new customers through a smooth and professional onboarding experience. You’ll help clients understand next steps, confirm details and ensurethey feel confident moving forward with Virtualite’s solutions. In this role: Welcome new customers and guide them through onboarding steps from start to finish Lead onboarding calls and virtual meetings to confirm needs, expectations, and timelines Collect key information and ensure documentation is completed accurately Identify early expansion or upsell opportunities during onboarding Maintain detailed notes and progress tracking in CRM tools We are looking for: Experience in onboarding, customer success, or account management is a plus but not required Strong communication skills and a professional, client-first approach Organized, dependable, and comfortable managing multiple accounts at once Ability to work independently in a remote environment Tech-savvy and comfortable using CRM systems and virtual tools Motivated by goals and committed to delivering an excellent customer experience What we offer: Competitive compensation with performance-based incentives Benefits including medical, dental, vision, 401(k), and paid time off Fully remote, work-from-home flexibility Ongoing training and leadership support Growth opportunities within a scaling organization 
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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