Salesforce Administrator at InfluxData | Torre
Salesforce Administrator
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InfluxData

Salesforce Administrator

InfluxData
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD49k - 98k/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities

• Solve complex problems and develops innovative solutions related to the CRM platforms utilized by the business segments supported • Create/change screen layouts, metadata, fields, profiles, and business rules (validations and workflow) to support business requirements • Work with multiple business stakeholders to develop solutions against organizational roadmap • Demonstrate ability to influence business teams on maximizing the applications being developed leveraging the best solutions • Document system configurations and change management • Provision new users, manage workflows, manage system configuration, and general end user assistance. • Assist, develop and maintain training materials, training new users, and ensuring data quality • Help oversee CPQ and build out process • Work cross functionally with stakeholders to help gather new project requirements and provide eta on project completion • Implementation and maintenance of Salesforce customizations including configuration, custom fields and objects, layouts, workflows, process builder and validation rules • Create and maintain documentation on processes, policies, protocols, application configuration and help-related materials for users as applications are developed • Reduce redundancy, enhance data integrity and improve system functionality • Provide support to end users of SFDC and related systems for escalated issues • Create a systems governance model including managing Salesforce security, roles, profiles, sharing rules, and permission sets. Maintain/update installation for 3rd party app integrations such as: • Gong, Outreach, Zoom, Slack, Linkedin Sales Navigator, Gainsight, Marketo, Leandata, DOMO, Netsuite & Zuora • Identify tool POC’s/Ownership internal and external
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