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Posted 2 months ago
Requirements and responsibilities
Job Overview:As an Auto Damage Appraisal Manager, you are responsible for ensuring your team is hitting their metrics and running efficiently and effectively. Daily, you monitor the performance and cycle times of your team providing coaching and assistance to ensure your team meets their performance goals. Weekly you meet with your team as a whole and hold one-on-one meetings to ensure they are on track to meet goals providing coaching, feedback, and mentorship. From a personal development perspective, you are always looking to grow as a manager and seek feedback from your team and peers. Recognition and appreciation are top of mind for you and you are always finding ways to inspire your team to meet big objectives and taking time to celebrate wins. You are an advocate for your team on the individual level and as a whole providing regular updates on the successes and challenges your team faces.ResponsibilitiesManage estimating team workload, pushing the team to meet and exceed all production and accuracy goals.Owns escalations of files and assists with resolution where necessary.Regularly check-in with team members on production metrics providing coaching where needed and holding each team member accountable.Provide development opportunities for employees to help them reach the next level in their career.Spark teamwork through competitions, incentives and more to hit large goals.Maintain communication within the department and across the org reporting on progress, successes, and opportunities.Regularly meet with your entire team to spark innovation, celebrate, and solve problems.Analyze data and metrics to make best practices and innovating on where the team improveProvide close guidance and sufficient training for less-experienced estimatorsAssist in identification and evaluation of new methods and processes that could help improve overall department performance, cycle-time, etc.Qualifications:Minimum of 5 years of auto physical damage experience with at least 1 year of management experienceProven track record of leading high performing teamsExtensive knowledge of insurance principles and how they apply to appraisal decisionsThorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practicesWorking experience in one or more estimating platforms: Mitchell, CCC One, and/or AudatexAbility to work in a fast-paced, production-based, and results-driven environmentDesire to thrive in a remote environment ripe with opportunity to advanceWe’re Built to Grow With You – And That Starts With How We Support YouAt Snapsheet, we know that growth doesn’t happen in a vacuum it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.Choose from 2 robust medical plans through Blue Cross Blue Shield—plus we contribute to your HSA when you enroll in our high-deductible health plan.Offer two dental plans and one vision plan to keep you and your family healthy.Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.Additional protection through voluntary benefits like Accident Insurance Hospital Indemnity Critical Illness and Legal Assistance.401(k) with a 4% company match—because your future is worth investing in.Employee Assistance Program EAP with 6 sessions per life incident to support your mental well-being.Perks That Make Growing Here Even Better:Flexible PTO and 7.5 company-observed holidays to recharge on your terms.In-person connection points throughout the year including our annual Summit and Roadshows.Snapsheet SWAG and surprise mailers to keep the spirit alive.Endless opportunity to shape your path—career growth learning and real impact are all within reach.Health and wellness campaigns that evolve with you year over year.Please note that we are unable to sponsor applicants for work visas for this position at this time.Don’t meet every single requirement Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse inclusive and authentic workplace so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description we encourage you to apply anyways.Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process If you need assistance or accommodations please let us know by emailing [email protected].Snapsheet is proud to be an Equal Opportunity employer We do not discriminate based upon race religion color national origin sex pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.#BI-Remote#LI-RemoteSnapsheet is an equal opportunity employer.
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