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Posted 5 months ago
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Requirements and responsibilities
About ShipiumShipium is on a mission to solve the Prime problem that modern retailers face today—how to make fast, free, and on-time delivery promises a cornerstone of the customer’s shopping experience. We work with both fast-growing companies and well-known large retailers to cut costs, speed deliveries, and increase flexibility through great APIs, easy integrations into existing infrastructure, and powerful services optimizing the full retail supply chain.We are building tech that connects previously fragmented systems and automates complex supply chain decisions to deliver speed and value across operations.Founded in 2019 by supply chain technology experts from Amazon and Zulily, the company is on a mission to help every eCommerce company provide its customers a great delivery experience while simultaneously reducing their costs to fulfill orders.About the roleAs a Product Manager at Shipium, you will own problems end-to-end across the full product lifecycle—from early-stage opportunity exploration through delivery and continuous iteration. This role requires a balance of strategic thinking and tactical execution: you will contribute to identifying net-new platform capabilities while also working embedded with engineering teams to ship high-quality features.You will operate in a cross-functional environment, collaborating with Leadership, Engineering, Product Marketing, Sales, Customer Success, Services, and Network Operations. Your success will be measured by your ability to identify the right problems to solve, define clear requirements, deliver working software, and drive measurable business outcomes.What you'll doExploration & DiscoverySynthesize signals from across the organization (carrier roadmaps, competitive intel, sales feedback, emerging technologies) into opportunity candidatesDraft Opportunity Briefs and maintain the Opportunity Backlog for leadership reviewFacilitate monthly Exploration Reviews with cross-functional stakeholdersConduct Jobs-to-be-Done research, customer interviews, and hypothesis validationSize opportunities with evidence and define success metrics before buildingProduct Definition & DeliveryWrite detailed PRDs with clear scope, success metrics, and acceptance criteriaCollaborate with engineering on API design, data models, and technical specificationsLead sprint planning, backlog grooming, and stand-ups to maintain velocityMake real-time trade-off decisions on scope, timeline, and qualityCreate and execute acceptance test plans; conduct UATManage feature flags, phased rollouts, and release coordinationTroubleshoot and triage product issues with engineeringLaunch & IterationDrive launch readiness and execute staged rolloutsMonitor adoption metrics and triage launch issuesOwn shared launch KPIs with Product Marketing (adoption, conversion, satisfaction)Analyze usage data, run experiments, and drive continuous improvementConduct post-launch reviews and capture learningsStakeholder CollaborationPartner with Product Marketing on positioning alignment, launch tier decisions, and GTM readinessSupport Sales with product expertise, demos, and solution scopingCoordinate with Customer Success and Services on implementation feasibility and support readinessEngage Network Operations on carrier roadmaps, operational constraints, and regulatory signalsCommunicate product updates to internal and external stakeholdersQualificationsRequired3-5 years of product management experience, preferably in B2B SaaSProven track record shipping products from concept to launch in agile environmentsStrong requirements writing skills (PRDs, user stories, acceptance criteria)Strong analytical skills with the ability to define KPIs and measure product successExcellent written and verbal communication skillsProficiency with JIRA, Confluence, or similar toolsPreferredExperience in logistics, shipping, or supply chain softwareExperience with API-first product developmentFamiliarity with JTBD or similar discovery methodologiesAbility to leverage AI tools to accelerate documentation and analysisTechnical fluency: comfort with API documentation, system architecture discussions, and engineering collaborationBenefitsAt Shipium, Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 25 states, 8 paid weeks of parental leave, 12 paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off.Equal OpportunityShipium is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you need reasonable accommodation because of a disability for any part of the employment process, please email Human Resources (hr@shipium.com) and let us know the nature of your request and your contact information.Remote Work StatesAlthough based out of Seattle, WA, Shipium is 100% remote in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Montana, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Vermont, Washington & Wisconsin.VerificationShipium participates in e-verifyCompensationThe pay range for this role is: 150,000 - 160,000 USD per year (Remote United States).
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