Operations Manager (Outbound - Cold Calling Department) at Cleaning In Motion | Torre
Operations Manager (Outbound - Cold Calling Department)
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Cleaning In Motion

Operations Manager (Outbound - Cold Calling Department)

Cleaning In Motion
Posted by
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Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD1.5k - 2.5k/month
Negotiable
location_on
Remote (for Ecuador residents)
Remote (for Venezuela residents)
Remote (for Colombia residents)
Remote (for Peru residents)
Posted 6 months ago

Responsibilities

Operations Manager (Outbound / Cold Calling). Remote (LATAM) | Full-Time | USD $1,500–$2,500. We are hiring an Operations Manager to lead and optimize our outbound/cold calling team. This role is responsible for managing callers' performance, improving conversion rates, and generating reports. Responsibilities: - Own and optimize outbound operations end-to-end. - Manage caller lifecycle (onboarding, training, performance, retention). - Coach team to improve conversion and call performance. - Track and analyze KPIs to drive results. - Optimize scripts, processes, and outbound systems (CRM, dialers). - Ensure strong pipeline management and reporting. Requirements: - 3+ years in outbound, cold calling, call center, or sales operations. - Previous experience in leadership roles. - Experience managing teams and performance metrics. - Strong analytical and coaching skills. - Hands-on with CRM tools and outbound systems (Mandatory). - Fluent in English. Nice to Have: - Go High Level (GHL) experience. - BPO or marketing agency background. Job Type: Full-time.
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