About the roleThe Program Manager is responsible for supporting the execution of key initiatives during an initial 3-5-month temporary period, with strong potential for conversion to full-time roles based on performance and organizational needs. One role will serve as a maternity leave cover, while the second role supports broader program delivery and scaling needs.Both roles will work across a portfolio of initiatives, including:AI Readiness Program, which convenes and supports State, Territorial, and Tribal Chief AI Advisors with the adoption and implementation of emerging technology to improve government services through convenings, funding, brokering of partnerships, and publishing information.Health & Human Services initiatives that focus on partnering with state agencies and stakeholders to modernize public benefits delivery through human-centered design and AI to reduce administrative burden, improve accuracy, and expand equitable access to essential services. These initiatives include: The Public Benefit Innovation Fund, a philanthropic venture fund and R&D lab that invests in and pilots emerging technologies for public benefit systems; and Clearinghouse, a set of technical assistance services for state HHS program leaders and staff.These roles will play a critical part in managing program operations, coordinating stakeholders, and ensuring the successful delivery of convenings, partnerships, and cross-functional initiatives. This is a fast-paced, early-stage, collaborative environment requiring strong project management, communication, and relationship-building skills.The Center for Civic Futures is a nonpartisan, non-profit organization that aligns government leaders and partners to minimize the potential risks associated with AI while maximizing the transformative opportunities it presents.Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone.Experience Requirements6–8 years of professional experience in program management, project management, operations, policy, civic tech, or a related fieldDemonstrated experience managing multiple concurrent projects and stakeholdersExperience working with or alongside government entities, public sector organizations, or mission-driven initiatives preferredTrack record of executing programs or events from planning through deliveryThriving in fast-paced or ambiguous environments where structure needs to be builtKnowledge, Skills and AbilitiesStrong organizational skills and attention to detail; able to track multiple workstreams without losing follow-throughExcellent written and verbal communication skills, including drafting professional communications for diverse audiencesAbility to manage relationships with senior stakeholders (e.g., government officials, executives, technical experts)Working knowledge or strong interest in AI, public sector innovation, and policy landscapesFamiliarity or interest in state-administered health and human services systems and public benefits deliveryComfort with ambiguity and ability to bring structure, timelines, and accountability to loosely defined initiativesProactive, resourceful, and solutions-oriented mindsetProficiency with project management and collaboration tools (e.g., Asana, Slack, Google Workspace)Nice to HaveExperience with multi-state or federal initiativesBackground in nonprofit, consulting, or government environmentsExperience in event planningFamiliarity with AI tools (e.g., ChatGPT, Claude, Copilot)Experience working in or with health and human services agencies or benefits programsAdditional NotesThis position is fully remote, with occasional travel for convenings and partner meetings.Role and ResponsibilitiesProgram & Project ManagementPlan and execute convenings, working groups, and peer-learning events (virtual and in-person)Manage timelines, deliverables, and dependencies across multiple workstreams spanning AI Readiness, HHS, and innovation fund effortsMaintain project documentation, including status updates, meeting notes, and decision logsManage shared tools, workflows, and calendars to ensure team alignmentSupport budget tracking and expense reconciliationStakeholder Coordination & CommunicationServe as a key point of contact for partners, including state government stakeholders and program participantsDraft and manage communications such as emails, agendas, and briefing materialsFacilitate meetings and ensure follow-ups and action items are completedBuild and maintain relationships with external collaborators across government, research, and technology sectorsStrategy, Reporting & LearningTrack program metrics, milestones, and outcomes across multiple program areasPrepare reports and updates for leadership, partners, and fundersStay informed on AI policy, public sector innovation, and trends in health and human services deliveryContribute to program design by identifying insights and emerging needs across portfoliosCapture and share lessons learned to inform continuous improvementCross-Program CollaborationCollaborate across teams (communications, operations, partnerships) to ensure alignmentCoordinate with fellows, advisors, and contributors to support program deliverySupport integration and knowledge-sharing across AI Readiness, HHS, and Innovation Fund workstreamsOther Duties<
