Customer Support Specialist (remote, US-based) at Leadfeeder | Torre

Customer Support Specialist (remote, US-based)

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Full-time

Legal agreement: To be defined

Compensation
USD45k - 55k/year
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities


• Customer experience is the heart of our success. We believe that stellar customer support is crucial to the customer experience. In broader terms: empower the customer by giving rapid & insightful answers with a human touch. We also believe that modern SaaS customer support is not ‘just’ troubleshooting; it is a key part of Marketing, Sales, Branding, Customer Success, and much more. • As we are growing, we are looking for new hands and brains to help our users in the US timezones. Your responsibility is to take on daily customer support activities, during standard business hours, by helping our users and website visitors via live chat, email and screen-share calls.