Lead Generation Admin: Work From Home at Cyberbacker Careers | Torre
Lead Generation Admin: Work From Home
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Cyberbacker Careers

Lead Generation Admin: Work From Home

Cyberbacker Careers
Posted by
Cyril Morales
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(3) info
Emma
Emma
You'll optimize lead conversion and agent productivity, directly impacting growth through strategic CRM management.
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Full-time

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Remote (for Philippines residents)
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Posted 15 days ago

Requirements and responsibilities

Support lead generation and conversion with precision. This role is great for tech-savvy individuals who love optimizing systems. Responsibilities: - Manage leads and the CRM. - Report issues with CRM by calling the hotline. - Answer CRM-related questions from agents and provide training if needed. - Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process. - Immediate response and scrubbing of the leads. - Add labels to leads. - Activate drip campaigns for leads. - Send welcome texts or emails to leads. - Assign leads to agents. - Build follow-up processes for agents. - Nurture all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent. - Re-assign leads to an agent once an appointment is set. - Daily monitoring of agent activity. - Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks. - Generate reports regarding agent productivity and accountability. - Build trackers and dashboards through Google Sheets. - Track referrals and prepare referral forms. - Create a lead database for backup in case something happens with the CRM. - Manage databases and pipeline tools. - Upload leads to the dialer and schedule showings for agents. - Cascade updates regarding incoming CRM training or webinars and team announcements.
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