Operations Specialist - Full Time - Remote - Consumer Packaged Goods at Eat Play Happy | Torre
Operations Specialist - Full Time - Remote - Consumer Packaged Goods
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Eat Play Happy

Operations Specialist - Full Time - Remote - Consumer Packaged Goods

Eat Play Happy
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Full-time

Legal agreement: Contractor

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Remote (for United States residents)
Remote (for United Kingdom residents)
Remote (for Canada residents)
Remote (for Australia residents)
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Visa sponsorship: No
Posted 7 months ago

Responsibilities

OPERATIONS SPECIALIST. Consumer Packaged Goods. Full-time, Remote. 40 hrs/week. ABOUT THE COMPANY: - We are a fast-growing consumer packaged goods brand sold in major national retail chains and distributed through large national distributors. - We are building the operational infrastructure to support significant growth over the next two years and need sharp, execution-focused people to help get us there. THE ROLE: - We are looking for an Operations Specialist to own the day-to-day execution that keeps our supply chain and order flow running without errors or dropped balls. - This is not a virtual assistant role and not a senior strategy role — it sits in between. - You execute with precision, communicate professionally, and take ownership without being told twice. - You will report directly to the Operations Manager and work closely with the founding team. - Over time this person becomes the operational backbone of the company. WHAT YOU WILL OWN: - Track all orders from purchase order through fulfillment and delivery — nothing falls through the cracks on your watch. - Coordinate with our third-party logistics provider daily — follow up on delays, resolve issues, escalate when needed. - Communicate with wholesale accounts and distributors via email on behalf of the brand. - Maintain and update internal trackers in Google Sheets. - Manage tasks and projects in Asana — keeping everything current and visible. - Keep Google Drive organized and documentation current. - Write and maintain SOPs so every process is repeatable and nothing depends on memory. - Flag issues before they become problems — proactive communication is non-negotiable. WHAT WE ARE LOOKING FOR: - Experience in operations, logistics, supply chain, or a coordination-heavy role — CPG or physical goods experience is a strong plus. - Hands-on experience with Asana for task and project management. - Excellent written English — you will communicate externally on behalf of the brand. - Someone who produces clean, structured, well-formatted work naturally — not because they were asked to. - Strong attention to detail — you catch things others miss. - Able to manage multiple open tasks independently and know what needs to happen next without being reminded. - Proficient in Google Sheets and Google Drive. - Ownership mindset — if something is your responsibility, you see it through to completion. WHAT THIS IS NOT: - A marketing, creative, or strategy role. - A role for someone who needs constant direction or reminders. - A part-time or flexible-hours position — full availability during US business hours is required. STRUCTURE: - Full-time. - Remote. - 40 hours per week. - US business hours. - A short work sample is required before any interview. - Strong candidates who take the work sample seriously will move quickly through the process.
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