Job DescriptionOur partner, Creative Technology Solutions LLC, is known for designing, developing, deploying and sustaining innovative technologies and business solutions that solve problems for Government and Healthcare clients, and we need a new self-starter, problem-solver to take the reins. Creative Technology Solutions LLC, is seeking a highly skilled Systems Engineer (must be US Citizen) who has the business knowledge and technical expertise including software development experience, to implement strategies, evaluate technologies, and build upon an infrastructure that supports the changing needs of our customers and their mission. In this role, the Systems Engineer will design, develop, and help integrate complex work systems for every stage of a lifecycle. The ideal candidate will be able to reliably deliver mission-critical solutions, provide clients with recommendations on the best strategy to support their mission and support solutions for users that are optimized, secure and cost-effective.Objectives of this RoleManage and monitor IT systems including infrastructure and systems installations, including configuration, testing, and maintenanceImplement and maintain strategies for development, deployment, backup, security, and redundancyProactively identify technical risks and issues, recommend mitigation strategies and implement solutionsDevelop market analysis or analysis of alternatives to develop technical solutions and provide recommendationsLead technology modernization efforts including utilization of innovative solutions such as RPA, AI/ML, etc. to improve and automate user workflow processesEngage regularly with upper management, providing reports on project status, activities, and achievementsResponsibilitiesCommunicate with executive leadership, clients and stakeholders to provide status, risks, issues and recommended strategies for systems implementations and sustainmentImplement IT solutions that meeting business mission and requirements including SLAs, cyber security and availability requirementsDevelop documentation including Word, PowerPoint, Excel and Visio to support technical communication with stakeholdersReview documentation provided by third-party vendors / developers and provide feedback and recommendationsAble to install COTS/GOTS applications on Windows or Linux environments to confirm functionality and documentation including operating systems, software and scriptsProvide troubleshooting support including leading efforts across multiple teams to resolve IT issuesTest software routinely for bugs, redundancies, and security issuesConduct high-level root-cause analysis of service interruptions and establish preventive measuresRequired Skills and QualificationsU.S CitizenshipBachelor’s degree (or equivalent) in technology, information systems or computer science1+ year of experience in system integration or a related field1+ year of software development experience in .NET, Java and / or SalesforceExperience with Windows and Linux server operating systemsExperience working in agile development utilizing processes such as Scrum and SAFe and using tools such as Jira and Serena ALMExperience with or knowledge of programming languages and operating systems, monitoring tools, trouble ticket systems and COOP / DR solutionsExperience in managing application design and integration, and cloud computing (specifically AWS or Microsoft Azure)Experience with system architecture and design principlesPreferred Skills and QualificationsCurrent Public Trust or higher clearance3+ years of software development experienceExperience working with application monitoring tools such as AppDynamics, Splunk and / or Microsoft System CenterExperience with Salesforce and/or OpenText productsProfessional certification such as CISSP, Security+, AWS, etc.
