C.H. Robinson is seeking a Logistics Representative to manage customer’s supply chain information and data within C.H. Robinson’s Transportation Management System. In this key position, you will act as an extension of the customer’s staff to ensure that all information flows properly and efficiently to ensure all transportation arrangements are made.At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.Responsibilities:The duties and responsibilities of this position consists of, but are not limited to, the following:Ensure Transportation arrangements are made for shipments by the following:Monitoring customer load board and information flow in the Transportation Management SystemMaintaining any team mailboxesPerforming relationship and knowledge-based exception management to any pre-defined processesDocument and organize existing standard operating processesLearn multiple job functions within assigned teamFacilitate customer calls and updates, identify when an outgoing call is needed to offer proactive answersMeet operational metricsConduct C.H.Robinson systems trainings to external C.H.Robinson customer representativesManage reconciliation of daily, weekly, monthly, and quarterly reportsMake fact-based suggestions on how customers can achieve their goals in utilizing C.H.Robinson by understanding C.H.Robinson’s value propositionAct as a resource and support for peers when neededUnderstand and utilize C.H.Robinson’s project-based delivery model to find process improvements and cost savings within area of responsibility and/or teamOther duties or responsibilities as assigned according to the team and/or country specific requirementsRequired Qualifications:High School Diploma and/or GEDMinimum 2 years of experience in Supply Chain, Transportation, and/or LogisticsMinimum 1 year of prior experience working with and troubleshooting information systemsAbility to work flexible schedule on occasion, including overtime hours when requestedSite Specific: Fluent in English and the primary language of the applicable regionPreferred Qualifications:Preferred:Bachelor’s degree from accredited college or universityExcellent customer service skillsProficient in Microsoft Office Suite of programsAbility to present to a variety of audiencesStrong written and verbal communication skillsAbility to think critically, analyze data and solve problems quickly and accuratelyAbility to work in a team oriented and fast-paced environmentAbility to prioritize and handle a variety of tasksContinuous improvement mindsetAbility to adapt to an ambiguous and changing environmentAbility to motivate and encourage change, able to get positive results in a very large, dispersed organizationValues a diverse and inclusive work environmentBenefits• EPF contribution 15%• Group Health Insurance • Flexible Benefit (Dental treatment or Optical purchase) • Birthday LeaveAbout UsWhy Do You Belong at C.H. Robinson?C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.

Logistics Representative-4PL

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About C.H. Robinson:

www.chrobinson.com/about-us/newsroom/

Admin access needed