IT Services Coordinator (MSP)

Proval Technologies

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Full-time

Legal agreement: Employment

Compensation

USD28k - 50k/year

Non-negotiable

Remote (anywhere)

Posted over 5 years ago

• Ensure a smooth transition from sales to implementation of services within the ProVal ecosystem • Manage the ProVal PSA for reporting, scheduling, and workflow optimization • Responds to inquiries in a timely manner and work to resolve any issues while acting as a single point of contact • Monitor and assist with problem resolution during projects, on boarding, and service calls • Quantitative analysis of the tickets/time logged through gauges and provide information to stakeholders on thresholds with recommendations for improvement.

Discover your cultural fit with the team

Signalers: 3.3K

User since: Apr 2020

email verified

About Proval Technologies:

We offer competitive pay, medical/dental/vision, unlimited PTO, hybrid remote work, & 401k match!

mission:

Maximize your MSP's NOC potential with our expertise in Automation, RMM Admin, Backup Management, & 24X7 Monitoring

Job benefits for full-time members:

Reputation:

Signalers: 2

www.provaltech.com

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IT Services Coordinator (MSP)

Responsibilities

Skills wanted:

Language(s) required:

Vikram Khanna

Manuela Vargas Jaramillo Verified