Contract Scheduling Administrative Coordinator at Green Tree Home Care | Torre

Contract Scheduling Administrative Coordinator

Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Depends on the location of the candidate

Compensation
USD7 - 9/hour
Negotiable
location_on
Remote (anywhere)
Posted about 5 hours ago

Responsibilities


Our office staff keeps Green Tree Home Care flush with happy thriving clients. You are responsible for sharing our vision and mission with potential clients, current clients, and referral sources. After a client joins our organization, you ensure our original promises are kept and executed with excellence by maintaining an ongoing relationship and regular visits. You become the ambassador of our culture and philosophy, creating reasonable expectations and expertly meeting the needs of our clients. Contract Scheduling Administrative Coordinator: - Responsible for the oversight of the Care Professionals schedules for contract clients. - Review electronic care notes and submit them weekly to insurance companies. - Send out client weekly invoices. - Support the administration team with operations as needed including answering the phones. - Accountable for client retention, satisfaction ratings, and projection numbers for contract clients. - Act as the liaison between Care Professionals, administrative team, clients, and contract agencies. - Ensure Care Professionals deliver service that meets expectations set in the assessment meeting. - Communicate client and Care Professional status with the rest of the administration team. - Responsible for sharing and promoting values and services of Green Tree Home Care to clients and the community. - Apply knowledge and genuine caring to bring on new clients and follow-up. - Maintain organized records and practice exceptional follow-up. - Follow customer service protocols for all stages of the company and client relations. - Craft clear, grammatically correct emails that promote the Green Tree Home Care value of attention to detail. - This is a remote position.
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