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Responsibilities
Humana is seeking an experienced team member to help drive strategic direction and ensure execution on the end-to-end processes and projects critical for transformation across our business. As a Consultant, you will shape implementation considerations and work with business owners to translate analysis into execution and help drive enterprise alignment across Consumer Product, Growth Strategy, Transformation Office, Marketing, Compliance, and Operations. While doing so, you will have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana’s leadership team.This role is responsible for providing strategic support and assist in driving execution of end-to-end processes aligned to the Consumer Product Enablement & Solutions organization. This role partners with various functional leads to drive enterprise alignment, develop process redesign, while also identifying long-term opportunity for transformation. This Consultant leverages strong consulting and program management skills to influence executive stakeholders, manage critical milestones, and foster cross-functional collaboration.ResponsibilitiesCollaborate closely with Program Governance Leads to track high-priority product initiative progress, status, and long-term opportunitiesPartner closely with cross-functional teams to document, redesign, and optimize processes with a focus on automation and operational efficiencySupport content creation to drive overall program managementDevelop executive level communications and PowerPoints to drive strategic decisioningSupport business case, KPI, and SLA development across high-priority projectsPartner closely with Compliance to understand issues and recommend changesRequired QualificationsBachelor’s Degree with outstanding academic credentials2-4+ years of full-time work experience in consulting, corporate/business unit strategy, or program/project management1+ years of experience with payer organizations2+ years of large-scale project or process improvement workStrong problem-solving skills and demonstrated ability to perform complex quantitative and qualitative analysisExcellent verbal and written communication abilitiesAbility to quickly build and maintain trust with business leadersHighly collaborative, flexible, team-work oriented working styleStrong commitment to personal and professional growthPreferred QualificationsMBA, MHA, MPH and/or PMPManaged care and/or healthcare services work experienceWork at Home Requirements:To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usAbout Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
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