Logistics Coordinator / Customer Operations at I Like To Move It Logistics | Torre
Logistics Coordinator / Customer Operations
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I Like To Move It Logistics

Logistics Coordinator / Customer Operations

I Like To Move It Logistics
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Emma
Emma
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Full-time

Legal agreement: Employment

Base compensation
USD10k - 13.5k/year

+ Bonuses (up to 2% of base compensation)

Negotiable
location_on
Remote (for Philippines residents)
Posted 6 months ago

Responsibilities

Daily Load Management: - Track all active shipments (LTL & FTL). - Ensure all loads are on schedule from pickup to delivery. - Communicate with drivers, brokers, and customers. Customer Communication: - Send proactive daily updates on all freight. - Respond to emails promptly (within 30–60 minutes during business hours). - Maintain strong, professional relationships with customers. Data Entry & Load Setup: - Enter new load confirmations into internal tracking (Excel). - Maintain accurate pickup/delivery schedules. - Verify PO numbers, pallet counts, and shipment details. Issue Resolution: - Identify delays early and notify customers immediately. - Reschedule missed appointments when necessary. - Escalate major issues to management. Billing Support: - Assist with weekly invoicing. - Ensure all loads are properly documented for billing. Qualifications: - Strong communication and organizational skills. - Ability to multitask in a fast-paced environment. - Detail-oriented with high accuracy. - Logistics experience preferred (not required).
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