About Eleanor HealthAt Eleanor Health we are helping people affected by addiction live amazing lives. We work to fulfill this goal by building and growing the first addiction and mental health services provider designed to deliver a longitudinal, whole-person, value-based model of care for each community member. Our team is ambitious and committed to this unique opportunity, and understands the importance of attracting strong and experienced talent to make our vision for Eleanor Health a reality every day, and for every recovery journey we are entrusted to be a part of.About the RoleAs a Manager of Clinical Compliance, you will be a national leader in achieving and maintaining licensing and accrediting. This position requires up to 50% travel, strong organizational skills, ability to work from a home office or clinic office location, and demonstrated ability with excel, word, and PowerPoint.What You'll DoServe as a subject matter expert on licensing and accreditation needed to deliver and expand Eleanor Health’s clinical care delivery into new and established marketsBuild and maintain relationship with external entities, partners, auditors, surveyors, and payersServe as a collaborative partner with internal department leadersDirectly supervise and support the Clinical Compliance team of Analysts and CoordinatorsResponsible for maintenance of job descriptions, scorecards, performance reviews, PTO, etcManage acquisition and maintenance of all clinic or state licenses, accreditations and certifications of the national organization, state entities, and individual clinics.Manage audits and surveys associated with facility licensure and accreditationOversee training and application of licensing expectations and accreditation standardsManage external portals and internal sources of truthUsing your healthcare compliance expertise, lead the organization in it’s awareness and understanding of federal guidelines, state regulations, and certification standardsWork alongside functional and market leaders to equip teams with actionable and accurate clinical compliance expectationsOversee the accuracy and effectiveness of organizational policies and proceduresPartner with Sr. Director of CQCM to inform Clinical Compliance strategy and KPIs and strategyProactively assess and report resource barriers and/or support needed to meet internal and external timelinesProvide data-driven feedback on Eleanor’s performanceAnalysis of staffing, vendors, options, implementation plans, and expectationsOversee response all reported incidents and grievancesOversee and lead the Medical Records function of Eleanor HealthOther responsibilities and tasks as needed and assignedYou'll Be a Good Fit If You:Have at least five years of experience in healthcare compliance and managementHave experience with CARF accreditationHave expertise in navigating multi-state licensure landscapes, at least 10+ statesHave experience with policy and procedure management tools and technology solutions.You are passionate about empowering others to understand and build compliant workflows and systemsExperience with Monday.com project management board.Have experience serving on interdisciplinary teams and enjoy working in a collaborative environmentEnjoy finding opportunities to improve, developing solutions, and communicating those opportunities to peers & leaders in an actionable and collaborative wayEnjoy meeting new people and establishing mutually beneficial working relationshipsTechnically savvy and ability to use G-Suite effectivelyCapability to work remotely from either a home office or a clinic officeStrong interpersonal skillsEffective communication & high responsivenessMeticulous attention to detail while keeping macro-level viewExcellent organizational skillsClear writer of standardized operational policies and proceduresFlexible and adaptable to rapid change & quick deadlinesPossessing innovative and critical thinking skillsDemonstrating the ability to grasp new concepts rapidlyCompensation & BenefitsThe total target annual compensation range for this position is $70-85,000. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Eleanor Health offers a generous benefits package to full-time employees, which includes:Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge!12 Vacation days12 Wellness (Sick) days3 Floating holidays9 Company-observed holidaysJury Duty, Voting Leave, and other forms of paid time off may be availableEleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).Life Insurance - Both Eleanor and employee-paid options are available.Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocatesMindfulness App ReimbursementEAP with eight face-to-face sessionsVirtual health and wellness visits covered by our medical plan.
