Requirements and responsibilities
About the RoleYou'll own product experiences end-to-end. From problem framing through delivery and iteration, embedded in a product triad with a PM and Engineering Lead. This is a high-autonomy role for designers who operate independently, think in systems, and are already building with AI – not just aware of it.We're hiring across multiple problem spaces. Placement will be based on your strengths and business needs.Problem Spaces You May Work InDepending on product priorities and your strengths, you may work in one or more of the following areas:Procurement & SourcingDesigning workflows for vendor discovery, pricing comparison, purchasing, approvals, and supplier performance across large multifamily portfolios.Asset & Portfolio PerformanceDesigning dashboards, analytics, and scenario-modeling tools that help operators understand property performance, identify risks and opportunities, and improve returns.These products are information-dense, highly interconnected, and used by multiple roles across an organization. Increasingly, they also incorporate AI-powered interfaces that allow users to proactively query their data, surface insights, and receive recommendations through agentic, conversational, and voice-enabled interactions. Designing clarity, trust, and usability into these systems, across both traditional interfaces and AI-assisted experiences, is core to the role.What You’ll DoOwn a product area fully: discovery, design, delivery, analysis, iterationWork backwards from real customer problems and translate complexity into clear, scalable solutionsMake data-dense, information-rich interfaces easy to use. Dashboards, workflows and AI-assisted experiencesShape agentic workflows, conversational interfaces, and voice-enabled interactions where they improve outcomesMake AI capabilities feel understandable, trustworthy, and usable – not just impressiveUse AI actively in your own process to move faster and think deeperRun lightweight research, synthesize insights, and act as the evidence-backed voice for the customerChampion our design system, contribute to craft standards, and raise the bar in every critiqueWhat You Bring5–8 years shipping web-based SaaS or enterprise products at scaleDemonstrate end-to-end ownership with real shipped work, including AI-assisted experiencesYou are actively using AI tools today. Claude, Cursor, Lovable, v0 – whatever fits your workflow. This is a hard requirement, not a nice-to-have.Strong systems thinking across complex, interconnected product surfaces. Furthermore, knowing when to lean on systems and when to break out of them. You balance rigour with creativity.High autonomy. You move work forward without waiting for directionClear communication, comfort with ambiguityStrongly ValuedBackground in complex domains: analytics, operations tooling, procurement, marketplaces, or similarFamiliarity with agentic experiencesComfort working close to code or prototyping with codeMultifamily or proptech experience is a plus, not a prerequisiteWhy Join HappyCo?High autonomy, high support. Trusted to lead, supported to growCulture that genuinely values design and craftRemote-friendly, flexible hoursWork that reaches millions of residents and thousands of property teamsHappyCo fosters a values-led, inclusive, and people-first culture where everyone thrives. Learn more on our careers page, and check out our benefits. HappyCo is an equal opportunity employer committed to diversity and inclusion.About HappyCoFounded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has more than 5 million units on its platform.We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities! When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!Our HappyCo Culture & ValuesHappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!HappyCo’s culture is driven by our core values of Make Happiness, Better Together, Get Good Sh*t Done, Customer Obsessed and Kaizen - sounds great, right, but what does this mean for you?We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)