Account Manager/Walmart Specialist at Scandinavian Building Services | Torre
Account Manager/Walmart Specialist
trending_up Invest in Torre
Scandinavian Building Services

Account Manager/Walmart Specialist

Scandinavian Building Services
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Provide your expected compensation while applying
location_on
Remote (for Canada residents)
Shared by
Emma of Torre.ai
 6 months ago

Responsibilities

About the companyScandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton, Alberta in 1982, the company now provides full service janitorial and building maintenance across Canada. The company attributes its success to its core values of Service, Motivate, Respect, and Connect.As the company continues to grow, it is looking to add an Account Manager/Walmart Specialist in the Edmonton area.What you’ll be doingYou will take care of a specific client portfolio of 12 sites. Business hours are Monday to Friday 6:00 AM to 2:30 PM with flexibility needed as business needs fluctuate. When not on the road visiting sites, you are welcome to work from the comfort of your own home.Site Visits: Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards.Account Management: Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times.People Management: Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors, including scheduling, conflicts, hiring, training, performance management, and disciplinary action.Operations Management: Managing operational activity planning, directing, organizing, and controlling all activities in assigned locations ensuring full completion of scope of work. Monitoring and managing client specific KPIs to ensure they are met or exceeded.Owner Operator Management: Ensure Owner Operators have a full understanding of contract scope of work. Providing coaching and performance management including issuing warnings as required.Financial Administration: Managing invoice control, budget, profit and reconciliation of all accounts on a monthly, quarterly and annual basis.What’s in it for youAwarded one of Canada’s Best Managed Companies: Commitment to a high level standard of excellence for both clients and the Scandi Family.Growth opportunities: Tuition reimbursement program for professional development.Stability and job security: Steady growth even through tough economic times, with a strong national presence across Canada and growth into the US.Family First culture: Family-owned and operated business, family friendly events year-round, and calling team members the Scandi Family.Benefits: Comprehensive medical and dental plan as well as personal days off.What you’ll need to succeedMinimum 3–5 years management experience.Experience delivering client-focused solutions to customer needs, with demonstrated ability to communicate and connect.Ability to work with multiple software platforms and applications.Intermediate computer skills including Outlook, Word, and Excel, ability to create and edit reports as required.Excellent critical thinking and problem-solving skills.General understanding of financial principles, including budgeting and profitability.Strong delegation skills with the ability to motivate and resolve employee issues.Must be able to work under pressure with a sense of urgency.Demonstrated dependability with the ability to work flexible hours, be available for communication at all times, and travel (possible over nights and weekends required).Valid driver’s license in good standing.Additional job detailsMust be available 24/7 in case of emergency or client needs.iPad, cell phone and computer provided.Company vehicle and fuel card provided.Our interview process20-minute preliminary phone interview with the Recruiter.20–40 minute to an hour assessment (depending on optional practice questions or breaks).30-minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role.
This job post is closed.