Social Media Community Moderator - Remote at Social Factor | Torre
Social Media Community Moderator - Remote
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Social Factor

Social Media Community Moderator - Remote

Social Factor
Emma
Emma
You'll build vibrant digital communities for global brands, fostering human connection and engagement.
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Part-time

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Remote (for United States residents)
Remote (for United Kingdom residents)
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Emma of Torre.ai
 17 days ago

Requirements and responsibilities

Social Factor is looking for a remote, US-based or UK based, temporary/part-time Social Media Community Moderator with experience in social media moderation. We'd love to hear from you if you have interest in working with us on a project/gig or temporary basis. We offer flexible schedules to fit all lifestyles. Some of our work is 24/7 so if you are an early bird or a night owl, we may have something for you! The Community Moderator role will work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available.Temporary Community Moderator Requirements:Previous social media moderation experience is requiredSprinklr certification, Hootsuite, and/or Sprout Social experience is also a plusExceptional organizational, multitasking abilities, and able to follow clear guidelines and workflowsExcellent verbal and written communication skills, experience engaging with users on behalf of the client (ability to mirror voice/tone of multiple brands)Excellent spelling and grammar skills (a moderation & skills assessment (language assessment if applicable) will be given for final candidates)Strong willingness to learn and think critically; a proactive approachHigh energy with the capability to multitask in a dynamic, rapidly growing organizationInteract with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting effortsKnowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.Personal computer with minimum of Windows 10 and macOS 12.XPersonal internet speed requirement of a minimum of 150 mbpsPersonal computer with Authenticator requirement of Apple Touch ID or Windows Hello (Camera ability)Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities working with Fortune 100 and Fortune 500 companies.Equal Employment OpportunityWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by
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