About Our TeamChef Robotics is on a mission to accelerate the advent of intelligent machines in the physical world. As the rise of LLMs like ChatGPT has shown, AI has the potential to drive immense change. However, we believe AI’s biggest impact will be in the physical world, given industries like manufacturing, food, and transportation represent 90% of global GDP. We're starting with food, with a goal to put an intelligent robot in every commercial kitchen in the world. We have signed multiple multi-year contracts with various large food companies and we are growing fast. We're backed by investors like Kleiner Perkins, Construct, Bloomberg BETA and Promus Ventures. We have a great team, where you will be surrounded by talented engineers and tech leaders from companies like Cruise, Zoox, Google, Verb Surgical, Tesla, Nuro, Vicarious, Amazon Robotics, Strateos, Built Robotics, Facebook, Plenty, Yelp, and Microsoft.The Job, essential duties and responsibilitiesPartner with Sales and Product teams during early customer engagements to assess customer needs, identify opportunities, and evaluate technical feasibility.Work directly with customers’ engineering and operations teams to understand their processes, challenges and success metrics.Configure, test, and validate Chef’s robotic systems in the lab, working closely with R&D to adapt to each customer’s unique production environment.Lead and project manage deployments, coordinating across Chef’s engineering, manufacturing, and customer teams to ensure smooth installations.Lead on-site deployments, including installation, qualification testing, and production hardeningWork hands-on with the systems to test new software, configurations and resolve break fix hardware repairs.Provide post-deployment support to ensure customer satisfaction and identify opportunities for product and feature expansion.Capture customer feedback and translate it into actionable insights for Chef’s product and engineering teams.Serve as the technical face of Chef Robotics representing our engineering rigor, problem-solving mindset and commitment to customer success.YouYou are energized by seeing technology make a tangible impact in the real world and enjoy the challenge of bringing complex systems to life in customer environments.You thrive in dynamic, fast-paced settings and can manage multiple deployments, customers and competing priorities with professionalism and clarity.You’re an excellent communicator who can translate between technical and non-technical stakeholders.You’re self-driven and resourceful, with a bias for action and the ability to work autonomously in the field.RequirementsBS or MS in Robotics, Mechanical Engineering, Electrical Engineering, Computer Science or a related field2+ years of experience in applications engineering, deployment, solutions engineering, field robotics or a similar customer-facing technical rolePrior experience in at least one of the following: robotics, motion planning, perception, controls or automation systems.Willingness to travel up to 75% across North America to support customer deployments and on-site workFamiliarity with Linux/Unix, Robot Operating System (ROS), and scripting in Python.Strong organizational and interpersonal skills - comfortable collaborating across technical and operations teams both internally and with customersAble to work independently and with minimal supervisionMust be available to work a flexible schedule to support customers, including some weekend, nights and on-call hoursWhy You’ll Love Working HereBe part of a mission-driven team transforming one of the world’s largest industries.Work hands-on with cutting edge robotic systems solving real world problems.Collaborate with a world class, cross functional team of roboticists, engineers and operators.Build rare, multidisciplinary expertise at the intersection of robotics, operations and customer success.Benefit from professional growth with exposure to both leadership and technical career paths.Salary$150,000 - $175,000 a yearEqual Opportunity EmployerWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity and expression, sexual orientation, national origin, ancestry, citizen status, uniform service member and veteran status, marital status, age, pregnancy status, protected medical condition, genetic information, disability, or any other protected status. AI disclaimerWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
