Supervisor, Settlement Services at Aviso Wealth | Torre

Supervisor, Settlement Services

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Toronto, Ontario, Canada
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Posted over 2 years ago

Requirements and responsibilities


At Aviso Wealth, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. We’re looking for a Supervisor, Settlement Services to join our Operations team. Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered medium flexibility, requiring you to work onsite 1-3 days per week at our office at 151 Yonge Street, Toronto, ON. Reporting to the Senior Manager, Operations, the Supervisor, Settlement Services is responsible for overseeing the functions of the Settlement Services team. Responsibilities: - Supervise and coordinate all activities of the team to ensure timely and accurate processing - Review and resolve all escalated issues (including rejected trades/transactions) in a timely manner, ensuring customer service levels are maintained within the team to service our partners - Provide training and ongoing support to team members - Provide effective and ongoing performance feedback to team members - Set goals for team members and provide guidance on continuing development - Monitor daily processing requirements and assess team workload, to handle changes in volumes - Review daily & monthly reconciliations for completeness and accuracy, communicating with internal teams/departments - Support external and internal partners using the most efficient processing methods, and recommend solutions for timely and accurate issue resolution - Daily collateral review and cash forecasting for operation requirements - Support regulatory reporting and maintain current knowledge of industry regulations - Participate in industry calls and related projects, as required
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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