Technical Product Manager, Messaging at Telnyx | Torre

Technical Product Manager, Messaging

Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation
USD50k - 140k/year
Non-negotiable
location_on
Remote (anywhere)
Posted almost 6 years ago

Responsibilities


• Partner with your engineering peers and other PMs to ensure we add business value and deliver what we promise, while keeping in line with our technical strategy and best practices • Synthesize requirements from customers and internal stakeholders into coherent Product Requirement Documents • Translate company goals and customer insights into a team roadmap and evaluate the squad performance via OKRs • Act as subject matter expert and point of contact for your product • Perform technical discoveries and vetting on external integrations • Break down large initiatives to deliver value quickly and reliably • Extensively test the features before giving them to the users • Be on hand during outages to drive their resolution and conduct post-mortems to prevent future occurrences. • Typically for new channel integration, the messaging PM: • studies the technical documentation, • goes through the exercise of setting up a PoC integrations, • troubleshoots issues with partner's support team, • discovers and documents the API’s unexpected behaviors, • demonstrates the PoC integrations internally • prototypes the user workflow within the Telnyx messaging product • works with other PMs to identify intersquad dependencies • works with a Product Marketing Manager to craft the user facing documentation and launch plan • and finally, creates JIRA tickets for implementation and shepherded the project daily.