Product Success Manager at SkySpecs | Torre

Product Success Manager

You'll shape solar product strategy, driving clean energy innovation and customer success globally.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation
USD115k - 130k/year
location_on
Remote (anywhere)
Shared by
Emma of Torre.ai
4 days ago

Requirements and responsibilities


About UsWe are a fast-growing technology company in the renewable energy sector, helping the world's largest clean energy players optimize performance and extend the life of their assets. Our solutions combine inspections, data analytics, and SaaS products to give customers actionable insights that drive safety, reliability, and profitability. We are expanding our footprint in solar energy and are looking for a passionate, customer-focused product leader to help us grow.The RoleWe are seeking a Product Manager, Solar to join our Product Management team. This role is focused on developing new and managing existing software products within SkySpecs' solar product portfolio. You will serve as both a product leader and a customer-facing success advocate and expert — deeply embedded with our solar customers to understand their needs, train them on our software, and share best practices for operating and managing solar farms.You will work closely with the Product, Engineering, Marketing and Sales teams, while bringing an outside-in market perspective into SkySpecs. As such, this is a highly cross-functional role that sits at the intersection of product strategy and customer partnership.The ideal candidate will have a passion for renewable energy, strong strategic instincts, and the ability to turn customer insights into meaningful product decisions. This role offers the opportunity to shape SkySpecs' solar product direction while contributing to a more sustainable future.Key ResponsibilitiesProduct Strategy & RoadmapDrive solar product development in accordance with company and product strategyTake a leading role in developing a product roadmap based on business objectives, customer needs, and market opportunitiesUse knowledge of market dynamics to continuously assess and refine the product strategyDefine cross-functional product objectives and key results and drive progressCustomer Engagement & Subject Matter ExpertiseServe as a subject matter expert for solar customers — training them on SkySpecs software and sharing best practices for operating and managing solar farmsFoster strong relationships with key solar customers to gather valuable feedback and deeply understand their needsAct as the primary point of contact for communicating product changes, new features, and releases to solar customersAssist customers with product configuration and customization to ensure they are getting maximum value from SkySpecs solutionsValidate product concepts through ongoing customer engagement and feedbackRoadmap Influence & Feature PrioritizationCollect and triage customer feedback, feeding insights directly into the roadmap and feature prioritization processConduct ongoing data analysis to identify trends and opportunities for product improvementTranslate customer and market research findings into actionable insights for the product development teamGo-to-Market & Product LaunchesCollaborate with Marketing and Sales teams to create and execute effective go-to-market plans for solar productsDrive successful product and feature launches, developing customer-facing release materials and sales-enabling documentationShepherd projects through the full software development lifecycle — including user research, data analysis, designing prototypes, writing requirements, testing functionality, training users, and creating release materialsPerformance & InnovationDefine and track product performance metrics and feedback loopsUtilize data-driven insights to drive continuous improvement and identify new development opportunitiesLead innovation initiatives from ideation to commercialization, identifying opportunities to differentiate SkySpecs' solar productStakeholder ManagementCommunicate and align product roadmap, priorities, and vision with senior leadership, executives, and key stakeholdersFacilitate cross-functional collaboration to achieve product and company goalsIdeal Candidate ProfileEducation: Bachelor's degree in Engineering, or equivalent work experienceExperience: 3+ years of experience directly in the Solar industry; experience with software development or customer management strongly preferredCustomer Focus: Deep understanding of customer needs and the ability to advocate for the customer throughout the product development process; prior experience in a customer-facing product or solutions role is a strong plusSolar Knowledge: Familiarity with solar farm operations, asset management, and industry best practicesStrategic Thinking: Strong strategic thinking and planning skills with the ability to translate vision into actionable plansAnalytical Skills: Proficiency in data analysis and the ability to make data-driven decisions, utilizing tools like Databricks and SisenseCommunication: Excellent written and verbal communication skills, with the ability to distill complex topics into clear, concise communication for both technical and non-technical audiencesProject Management: Strong project management skills, experience with agile methodologies a bonusTechnical Knowledge: Familiarity with software development processes and technologies a bonusLeadership: Demonstrated ability to inspire and motivate cross-functional teamsLocation & LogisticsThis role is based on U.S. Eastern Time. The position may be performed in a hybrid arrangement associated with our Ann Arbor, Michigan office or remotely.Travel: This role requires national and global travel of approximately two weeks per year or more, including visits to customer sites. Candidates must maintain a valid passport.Relocation: This position does not offer financial support for relocation.Sponsorship: Applicants must be currently located in the United States and legally authorized to work in the United States for this employer now and in the future, without the need for visa sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
check_circle

Payment confirmed

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.