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4 days ago
Requirements and responsibilities
APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!If you're interested in this opportunity, click APPLY TO POSITION to proceed.Title: Independent Contractor – CPT-11139 Property Management Virtual Assistant/Business Support /Senior Level (Remote).Overview20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.We are seeking a highly organized and proactive Property Management Virtual Assistant to support a growing property management business that oversees multiple residential properties and handles frequent tenant turnovers and maintenance-related requests.The ideal candidate will be responsible for managing schedules, coordinating appointments, handling invoices and billing tasks, responding to emails, returning phone calls, and ensuring that incoming requests are routed appropriately. This role is ideal for someone who is detail-oriented, customer-service focused, and capable of managing multiple administrative tasks in a fast-paced property management environment.The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.Scope of ServicesContractors will be required to provide services that align with the following client tasks:Scheduling & Calendar ManagementMonitor incoming emails and phone calls and schedule appointments accordingly.Manage calendars and coordinate meetings, maintenance appointments, inspections, and property-related schedules.Ensure all appointments and follow-ups are accurately tracked and updated.Administrative SupportManage and organize emails, correspondence, and property-related documentation.Assist with general administrative tasks and daily operational support.Maintain accurate records and ensure information is properly documented.Invoicing & Billing SupportPrepare and send invoices to tenants, vendors, and clients as needed.Assist with billing-related tasks and payment tracking.Maintain organized financial records and documentation.Phone & Communication ManagementHandle inbound and outbound phone calls professionally.Return calls and respond to inquiries promptly.Gather information from callers and direct requests to the appropriate person or service provider.Coordinate communication between tenants, vendors, and management when necessary.Property Management SupportAssist with managing maintenance requests and property turnover activities.Track ongoing property-related tasks and ensure timely follow-up.Help coordinate vendors and service providers as needed.Support daily operations across multiple managed properties.Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.SkillsThe Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:Previous experience as a Virtual Assistant, Administrative Assistant, or Property Management Assistant.Strong organizational and multitasking skills.Excellent verbal and written English communication skills.Ability to manage calendars, schedules, and appointments efficiently.Experience handling invoices, billing, or administrative financial tasks.Strong attention to detail and follow-through.Ability to work independently with minimal supervision.Preferred QualificationsPrevious experience in property management or real estate administration.Experience coordinating maintenance requests and vendor communications.Familiarity with property management workflows and tenant communication.Customer service experience is a plus.Tools & PlatformsEmail platforms (Outlook/Gmail)Google WorkspaceMicrosoft Office SuiteExcel/SpreadsheetsNo existing CRM system is currently in placePrimary communication via cellphoneWork ScheduleContracted Hours per Week: 20 HoursScheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)Daily Working Time: 10:00 AM – 2:00 PM ESTNote: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.Terms of EngagementContractors will operate under a Master Services Agreement and a Statement of WorkThis is not an offer of employment; contractors are not employees of 20four7VA or any clientAll compensation is processed through 20four7VA according to the terms of the engagementRole Summary & RequirementsREQUIRED SERVICE: Business SupportREQUESTED EXPERIENCE TIER LEVEL: Senior LevelContracted Hours per Week: 20 hours/weekDaily Working Time: 10:00 AM – 2:00 PM ESTScheduled Working Days: Monday-FridayREPORTING TO/POC: To Be DeterminedNumber of VAs: 1GENDER PREFERENCE: NoneLANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Near-native to fluent English with strong phone communication skillsREGION PREFERENCES: AnyWhat we offerCompetitive ratesWeekly paymentsVarious open roles are availableFree training and upskillingConstant support and guidanceA vibrant community always ready to support youAnd more!
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