About AnswersNowAt AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress.Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you!About the RoleThe Manager of Front-End Revenue Cycle leads the authorization team responsible for securing and maintaining payer approvals for clinical services (ABA Services). This role ensures continuity of care by minimizing authorization delays and maximizing approval rates.Job RequirementsRequired Skills and QualificationsExperience: 3–5+ years of healthcare revenue cycle experience, specifically with front-end workflows (scheduling, verification, authorization). Strong preference for proficiency in care management and RCM platforms (i.e. prior auth portals, EMRs, billing platforms)Knowledge: Comprehensive understanding of medical billing, coding (ICD-10, CPT), and payer rules. Medicaid and commercial plan requirements (Preference for previous work in the following states: Virginia, Georgia, Texas). Strong preference for Applied Behavior Analysis (ABA) Prior Auth experience.Analytical Skills: Proficient in using data, dashboards, and reporting tools to identify trends and process gaps. Proficiency with Google Suite (e.g., Docs, Sheets, Drive, Forms, Slides) requiredLeadership: Demonstrated experience leading teams in a high-volume, fast-paced environment. Strong administrative, interpersonal, verbal and written communication skillsWhat You’ll DoReport directly to VP of Revenue Cycle Management supporting with the following metrics and functions:Workflow Leadership: Lead all front-end operations, including registration, benefits verification, medical documentation, and prior authorization. Own credentialing systems, vendors, and tools including CAQH, NPPES, payer portals, and internal platformsDenial Prevention: Analyze root causes of rejections and edits to implement corrective actions and minimize denials. Own payer enrollment and credentialing activities and coordinate payer contracting submission. Oversee the review and validation of practitioner applications.KPI Management: Monitor key performance indicators (KPIs) such as clean claim rates, insurance verification accuracy, and charge lag. Provide regular executive-level updates on credentialing performance, priorities, and operational risks.Team Leadership: Hire, train, and manage staff productivity, providing coaching to ensure compliance with HIPAA and payer policies. Lead, coach, and develop the Credentialing & Licensing teamCross-Functional Partnerships: Collaborate with clinical, back-end RCM, and billing teams to improve cash flow and revenue acceleration. Partner closely with Provider Onboarding and Growth teams to ensure all required documentation is collected promptly and credentialing is initiated without delay.Process Improvement: Develop SOPs and implement new IT systems to improve process efficiency. Design and implement scalable credentialing and enrollment workflows.What we Offer$80,000- $90,000 annual salaryFully remote – work from anywhere in the U.S.Medical, Dental, and Vision InsuranceFlexible time off with an async-friendly team cultureOpportunity to work with modern tools and shape foundational systemsMore About AnswersNowAt AnswersNow, we believe that innovation should be inclusive. We welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect. Learn more about us at
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