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Posted 28 days ago
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Requirements and responsibilities
About the Company:
- We are a growing U.S.-based service business that coordinates professional event videography services across multiple regions.
- Through a network of contractors and a dedicated operations team, we manage client projects from booking through final delivery, providing exceptional customer service and seamless project execution.
Overview:
- We are seeking a proactive and customer-focused Inbound Sales Representative to engage with prospective clients, answer inquiries, recommend suitable solutions, and convert qualified leads into customers.
- This is an inbound sales role where you will be working with individuals who have already expressed interest in our services.
Key Responsibilities:
- Respond promptly to inbound leads via phone, email, and text.
- Conduct brief consultations to understand client needs.
- Recommend appropriate products, services, or packages.
- Follow up with prospects and maintain consistent communication.
- Send proposals, contracts, and payment information when required.
- Update CRM records, notes, and pipeline stages accurately.
- Manage daily tasks and sales activities.
- Coordinate with internal teams to ensure a smooth client experience.
- Submit brief daily activity reports.
Requirements:
- Excellent verbal and written English communication skills.
- Professional and friendly phone presence.
- Strong organizational and time-management skills.
- Ability to build rapport and guide prospects through the sales process.
- Experience in sales, customer service, appointment setting, or related roles preferred.
- Comfortable using CRM systems and productivity tools.
- Self-motivated, detail-oriented, and results-driven.
Preferred Qualifications:
- Experience in inbound sales or customer-facing roles.
- Familiarity with CRM software, Google Workspace, and communication platforms.
- Ability to follow established processes while maintaining a natural, conversational approach.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)