Dispatch Leader (Handyman Services) at Fixtman LLC | Torre
Dispatch Leader (Handyman Services)
Report
F

Dispatch Leader (Handyman Services)

Fixtman LLC
Emma
Emma
You will strategically optimize operations and ensure flawless customer satisfaction as our Dispatch Leader.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Provide your expected compensation while applying
location_on
Remote (anywhere)
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Shared by
Emma of Torre.ai
 3 days ago

Requirements and responsibilities

🏢 About the RoleAs our Dispatch Leader, you are the heartbeat of our daily operations. You won’t just be answering phones; you will strategically build schedules, coordinate our skilled technicians, and manage real-time emergencies to maximize efficiency and ensure flawless customer satisfaction.🛠️ Key ResponsibilitiesStrategic Scheduling: Coordinate and dispatch technicians to jobsites, optimizing routes and maximizing daily efficiency.Real-Time Monitoring: Track live technician progress, handle sudden emergency requests, and adapt schedules on the fly.Customer & Tech Communication: Serve as the first point of contact for clients, manage inbound inquiries, confirm appointments, and support our field team with directions or troubleshooting.Operational Control: Ensure every technician arrives on time, confirm no job is missed, and diligently update our ERP system daily.Project Follow-Up: Monitor projects through to 100% completion and assist with customer payment follow-ups.🎯 What We Are Looking ForProven Dispatch Experience: Mandatory background in dispatching technicians/field staff.Tech-Savvy: General computer literacy with the ability to navigate ERP systems and mapping technologies seamlessly.Pressure-Resilient: Outstanding ability to prioritize, exercise sound judgment, and solve problems independently under tight timelines.Communication Champions: Strong written and verbal communication skills with a consistently pleasant, customer-first demeanor.Detail-Oriented: A team player who doesn’t let small details slip through the cracks.💼 What We OfferThe opportunity to take true ownership of a vital operational role.A collaborative, high-energy team environment.Continuous operational support (including coverage across a 7-day work week structure).⚠️ CRITICAL REQUIREMENTPlease apply only if you have direct experience dispatching field technicians (ideally in handyman, maintenance, or home services). Applications without specific dispatching experience will not be considered.
Closes in:
0
days
0
hours
0
min
0
sec
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.