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Responsibilities
Lead enterprise AI strategy and transformation to enhance customer experience and intelligent decisioning.Drive scalable AI product development, adoption, and business impact across global teams.Key ResponsibilitiesDefine and execute AI strategy aligned with business and digital goalsAdvise leadership on AI opportunities, maturity, and impactLead AI Centre of Excellence (CoE) and governance frameworksDrive AI adoption across regions and business unitsOwn AI product roadmap (GenAI, LLMs, copilots, personalization)Build AI decisioning capabilities, data models, and platformsManage AI partner ecosystem (vendors, academia, innovation partners)Collaborate with product and tech teams for AI integration and scalabilityPromote agile, user-centric product developmentTechnical SkillsStrong experience in AI product development and agile teamsExpertise in GenAI, LLMs, AI architecture, and MLOpsExperience with Azure, Azure OpenAI, DatabricksKnowledge of enterprise data platformsSalesforce/SAP exposure (preferred)ExperienceProven leadership in AI/digital product roles in global organizationsExperience delivering AI and customer experience solutions at scaleStrong background in building AI capabilities and operating modelsAbility to influence senior stakeholders and lead global teams
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