Position Title: Senior Operations Subject Matter Expert, Signals OperationsLocation: Remote with up to 75% TravelClearance Requirement: Secret ClearanceEmployment type: Full TimeResearch Innovations, Inc. (RII) is breaking through the big, slow status quo with transformative technology that fundamentally improves the world. We build advanced software solutions for government and military missions, applying agile development and user-centered design to solve complex, mission-critical problems.RII is seeking a Senior Operations SME with deep Army Signal domain experience to support worldwide fielding of our Tactical NetOps solution. This role requires a highly experienced professional with a strong operational background in Army tactical networks, communications systems and signal operations across multiple echelons.You will serve as the critical bridge between warfighter needs and engineering execution, ensuring our solutions are operationally relevant, field-ready, and mission-effective.WHAT YOU WILL BE DOINGTravel extensively (up to 75%) to support fielding, training, and operational deployment at military installationsProvide hands-on support to Warfighters for system configuration, validation, customization, and trainingServe as the operational liaison between users and engineering teams to validate system performance and resolve issuesCapture user feedback, workflows, and mission needs to inform product development and enhancementsSupport development and implementation of Tactical NetOps capabilities aligned with Army operational requirementsTranslate operational concepts into technical requirements and actionable development inputsValidate operational use cases and identify gaps in current system capabilitiesDevelop and deliver high-quality briefings, reports, and training materials to stakeholdersImprove training documentation and operational guides when not deployedCollaborate cross-functionally to communicate complex operational insights clearly and effectivelyApply knowledge of Army staff structures and processes (e.g., Division/BCT level) to support systems engineering effortsWHAT YOU HAVE DONE10 years, or more of experience in Army tactical signal operations, networking systems, and radio communicationsPrior service as a Warrant Officer, Commissioned Officer, or NCOExperience in 25, 26, or 255 series MOS / Signal Corps / related functional areasDeep understanding of Army tactical networks and communications equipment at Division and belowProven ability to operate in both technical and operational environmentsStrong analytical, problem-solving, and decision-making skillsDemonstrated experience interfacing with military leadership and cross-functional teamsAbility to work independently in high-tempo, geographically dispersed environmentsExperience gathering, analyzing, and presenting operational data and insightsStrong proficiency with Microsoft Office and standard productivity toolsExcellent written and verbal communication skillsEVEN BETTERExperience serving in leadership or technical roles at DIV/BCT or G6/S6 levelBackground in Army training development and instructionHands-on experience with systems such as: TRIK, SNN, MBK, TRILOS, SATCOM, MUOS, SILVUS, TSM radios, RF systemsExperience with tactical network planning and architecture designFamiliarity with Command Post infrastructure (TSI, TDI)Experience with MDMP (Military Decision-Making Process)Knowledge of network defense and cybersecurity planning in tactical environmentsExposure to systems engineering processes and requirements developmentAt RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly.We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII.It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have community ambassadors and regular community events.
5 months ago