Game Master (M/F/D) at DECA Games | Torre

Game Master (M/F/D)

You'll reinvigorate beloved games, shaping player experiences and driving live operations.
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Full-time

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Remote (for Bulgaria residents)
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about 2 months ago

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About DECA GamesWe believe that games should be played for decades but many are abandoned even when a loyal community is screaming to keep them alive. DECA specializes in acquiring games from other developers and reinvigorating them to continue to entertain for decades. When other studios see an old game, we see an amazing set of problems to solve and a huge opportunity.DECA is a remote company with over 230 people in over 26 countries globally. DECA has been profitable since our inception in 2016. DECA is also a part of the Embracer Group, the largest public gaming company in Europe.About our cultureWe’ve managed to maintain a small company feel with the stability and resources of a much larger one. We fully believe in the flexibility of a remote workplace. Employees are trusted to manage their time and get things done independently. We believe that egos and politics need to be checked at the virtual door. That means no jerks are allowed, that no job is too small for anyone, and an openness to help and learn from each other is required. We love the challenge of working within constraints and love when we succeed as a team.About the roleWe are looking for a passionate Game Master in Bulgaria to help us provide top-notch support and operations to our valued players of the games.ResponsibilitiesAssist in planning and building in-game eventsCreate in-game itemsAssist in testing in-game events to ensure product quality and serviceDeploy in-game events to live environmentMonitor events, report performance or technical issues and provide corrective solutionsManage gaming operations and report game status to the Game Team on a daily basisAssist Producers with execution of monetization strategiesCarry on investigations and maintain documentation of game exploits, bugs and similar other issues pertaining to the online gaming worldAssist the Customer Support Team by providing support for game related queriesAnalyze feedback and suggestions from players for continuous improvement of the gameBalancing, authoring, deploying, and testing IAPs in-game and for the WebstoreExecuting on existing pricing strategy documentation to build sustainable product offeringsMonitoring of games resource/currency economy’s for planningCoordinating with Game Design Teams on content launches and in-game syncsAttending IAP Planning MeetingsRequirementsGood professional working knowledge of English, spoken and writtenGood communications skills, both written and verbalComputer literacy requiredPersonal computer along with reliable Internet (position is remote)Good working knowledge of Excel & Google Sheets preferredA meticulous approach to work, strong attention to detailInterest in gaming; previous gaming job experience preferred but not requiredKnowledge and/or interest in the F2P gaming modelKnowledge and/or interest in F2P gamesUniversity degree preferred but not requiredHigh School certificate of completionBased in BulgariaBenefitsRemote first company cultureFlexible work hours to support a personal work-life balanceWorking in a multicultural environment with people from over 20 different countriesFlat hierarchies and a great and dedicated group of people20 days of paid time offOnline language classes: English, German, French, Spanish etc.Food vouchers
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