Responsibilities:
- Support Florida real estate transactions from contract to closing.
- Open files.
- Review contracts, addenda, and supporting documents for completeness.
- Track inspection, financing, escrow, HOA/association, and closing deadlines.
- Submit documents to broker compliance platforms.
- Maintain clean Google Drive records.
- Call lenders, title companies, HOAs, associations, agents, and customers daily to obtain updates and move files forward.
- Communicate clearly in English and Spanish by phone and email.
- Document every call, approval, pending item, and next step.
- Create tasks for urgent items and escalate when a file is at risk or a party is not responding.
- Follow HTC SOPs and checklists exactly.
- No negotiating, legal advice, unauthorized decisions, or sending documents without approval.
Requirements:
- Fluent English and Spanish, written and verbal.
- Florida real estate admin/assistant/TC experience.
- Strong phone confidence.
- Detail accuracy.
- Comfort with Google Workspace and web-based tools.
- Ability to work Eastern Time business hours.
- Quiet workspace and stable internet.
Preferred:
- Familiarity with SkySlope, dotloop, Command, SIDE, Airtable, Monday, Asana, Trello, or similar tools.
