Operations Assistant - Financial Crime Consultancy at Capitex | Torre

Operations Assistant - Financial Crime Consultancy

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Full-time

Legal agreement: Employment

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Remote (for South Africa residents)
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Emma of Torre.ai
about 23 hours ago

Responsibilities


About CapitexCapitex is a specialist contract and interim staffing firm focused exclusively on financial crime compliance. We place experienced KYC, AML, sanctions, fraud and transaction monitoring professionals with banks, financial institutions and regulated firms across the United Kingdom, the United Arab Emirates and the United States.Our clients come to us when they are under regulatory pressure and need vetted, capable people quickly — often within 24 to 48 hours. That speed only works because the administration behind it is precise. Since we were founded in 2021 we have built our reputation on exactly that combination.We are a small, senior team. There are no layers to go through, decisions get made the same day, and the person doing a job is the person who owns it. It also means we hire carefully, because every person makes a visible difference.The roleThis role exists to take the operational running of our contractor and client administration off the desk of our CEO, so the business can grow without the back office becoming a bottleneck.In practice, you are the person who makes sure nothing falls through the cracks. Contractors submit their timesheets because you chased them. Compliance files are complete because you collected the documents and followed up on what was missing. Our records are accurate because you keep them that way.It is detailed, repetitive, deadline-driven work, and in our sector it genuinely matters. Our contractors work inside regulated financial institutions, which means their vetting and documentation have to be right — not roughly right. Getting that consistently correct is the core of this job.You will report directly to our CEO and work alongside our two client-facing consultants.What you will be doingTimesheets and contractor administrationChasing contractors and client managers for weekly and monthly timesheets across three regionsCollating approved timesheets and checking them against contract termsFlagging discrepancies, missing approvals and anything that looks wrongPreparing summary schedules for review and sign-offVetting, onboarding and documentationCollecting onboarding documents from new contractors and following up on anything outstandingCarrying out identity and right-to-work checks against a defined checklistRequesting and chasing references, and recording the responses accuratelyMaintaining complete, audit-ready compliance files for every contractor we placeRecords, systems and coordinationKeeping contractor, client and placement records accurate and up to dateMaintaining our SharePoint and Teams file structurePreparing invoice data for review, and issuing approved invoicesLiaising with Employer of Record providers on routine onboarding and document requestsTracking key dates: contract end dates, document expiries, payment deadlinesRaising problems early rather than waiting to be askedWhat this role is notWe think it is only fair to be clear about the boundaries, so you know exactly what you are taking on:You will not authorise or release payments — that sits with our CEOYou will not set rates, margins or commercial termsYou will not handle escalated debt or difficult client conversationsYou will not be doing business development or candidate sourcingHours and contractFull time, approximately 10:00 to 18:30 SAST, aligned to UK business hours. Fully remote, based in South Africa. This role is offered on an initial six-month fixed-term contract through Capitex's UAE entity, with a formal review at the end of the term.Where this can goWe are a growing business and this is our first operations hire. The role has been scoped so that someone who proves reliable on the fundamentals can take on more over time: ownership of invoicing, oversight of compliance, and eventually the wider operational running of the business as we expand across our three markets.We would rather be honest than oversell. That progression depends on the business continuing to grow and on you demonstrating the accuracy the work demands. But the room is real, and there is no queue of people ahead of you.How we hireWe keep it short and we give feedback at every stage.Application reviewA 30-minute introductory callA short practical exercise using anonymised data: reconciling a batch of timesheets, spotting the errors, and drafting the follow-up emails. It takes around an hour.A final interview with our CEOReferences and offerRequirementsThis role is open to people early in their career. We care more about how you work than about how long you have been working.EssentialOne to three years in an administrative, bookkeeping, payroll or back-office support roleGenuine attention to detail — you notice when a number does not add up, and you check rather than assumeClear, professional written English; you will be emailing our clients and contractors directlyComfortable following up with people repeatedly and politely until you get what you needSolid Excel skills and general confidence with software and online systemsOrganised and self-directed — able to work a full day productively without being told what to do nextDiscreet: you will handle confidential candidate, client and financial information every dayHelpful, but not requiredAny exposure to recruitment, staffing, payroll or professional servicesAny background in compliance, banking, financial services or vettingExperience with Microsoft 365, SharePoint or TeamsAny experience working with clients or colleagues in another countryPractical requirementsBased in South Africa and able to work UK business hoursReliable fibre internet with mobile data as a backupBackup power — inverter, UPS or solar — sufficient to keep working through an outageA quiet, private space to work fromBenefitsReal ownership from month one, not a queue of someone else's tasksA direct line to the CEO — no layers, no politics, decisions made the same dayFully remoteExposure to financial crime compliance, a growing and well-paid specialismGenuine room to grow as we expand across the UK, UAE and US