For companies:
For professionals:
For everyone:
Responsibilities
SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime.ResponsibilitiesProactive outbound phone and email communication with existing Customers and Channel Partners within the Installed Base (DACH region)Drive subscription renewals, upsell and cross-sell opportunities based on Installed Base data and reportingUtilize installed product subscription records to increase active subscribers and attach ratesSupport and execute Installed Base growth initiatives and lifecycle management programsIdentify whitespace opportunities within existing customer environmentsAct as liaison between Customers, Partners and the SonicWall sales organization to ensure smooth information flowSupport regional sales teams with Installed Base insights and renewal intelligenceDrive lifecycle management process improvements among Partners and CustomersServe as initial point of contact for Installed Base-related data inquiriesMaintain accurate documentation of Installed Base activities, projects and initiatives in CRM systemsLeverage cross-functional resources (Sales, Renewals, Channel, Operations) to achieve revenue targetsRequirements1–2 years of relevant experience in sales, renewals, inside sales or customer account managementFluent German (mandatory) and good English skills requiredStrong written and verbal communication skillsAbility to analyze Installed Base data and translate findings into actionable business recommendationsCritical thinking and consultative mindsetAbility to combine complex data and analyses into clear business plans that support decision-makingStrong organizational skills with the ability to manage multiple priorities and meet tight deadlinesSelf-starter with strong follow-through and ownership mentalityExcellent analytical and problem-solving skillsStrong cross-functional collaboration skillsAbility to quickly learn and utilize internal systems and toolsPreferred QualificationsExperience in the technology or cybersecurity industryExperience working with CRM systems (e.g. Salesforce or similar platforms)Experience working with subscription-based business models
This job opening is closed.