Client Success Representative at Digital Heroes | Torre
Client Success Representative
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Digital Heroes

Client Success Representative

Digital Heroes
Emma
Emma
You'll empower businesses and support veteran opportunities by connecting clients with digital solutions
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Full-time

Legal agreement: Employment

Compensation
INR2 - 5/year
Unpaid - Unpaid
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Remote (anywhere)
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Emma of Torre.ai
 about 6 hours ago

Requirements and responsibilities

At Digital Heroes, we are a full-service digital marketing agency dedicated to helping businesses grow through SEO, PPC, E-commerce, and Shopify solutions. We are looking for a confident and professional Client Success Representative who enjoys communicating with clients, understanding business requirements, and assisting them in finding the right digital solutions.Key ResponsibilitiesUnderstand client requirements through chat, calls, and meetings.Build and maintain strong client relationships throughout the sales process.Guide clients about our Shopify, SEO, and digital marketing services.Conduct requirement discovery calls and identify business goals.Coordinate with the internal team to recommend the best solutions.Prepare proposals, answer client queries, and provide regular follow-ups.Negotiate professionally and help convert qualified leads into successful projects.Ensure a smooth onboarding experience after project confirmation.Maintain client records and follow up using CRM tools.Achieve monthly sales and client success targets while delivering an excellent customer experience.RequirementsFemale candidates preferred.Freshers with excellent communication skills are welcome.1+ year of experience in Client Success, Sales, Business Development, Digital Services, or E-commerce is a plus.Strong English communication and interpersonal skills.Good listening and problem-solving ability.Positive attitude and willingness to learn.Ability to build trust with clients and close conversations confidently.SkillsClient Relationship ManagementCommunicationCRMNegotiationSales StrategyShopify BasicsProblem Solving✨ Female candidates are highly encouraged to apply. Freshers with excellent communication skills are welcome.Join Digital Heroes and help businesses grow while building a rewarding career in Client Success.
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