Sr ServiceNow Lead/ Manager at All Known Services | Torre

Sr ServiceNow Lead/ Manager

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Full-time

Legal agreement: To be defined

Compensation
USD45 - 70/hour
Negotiable
location_on
Remote (for United States residents)
Posted 12 months ago

Responsibilities


Key Focus Areas: ✅ Design & develop custom ServiceNow apps, workflows, and automation (Flow Designer, IntegrationHub). ✅ Implement and enhance integrations using REST/SOAP APIs, MID Server, and AWS (Lambda, Step Functions, S3, EC2). ✅ Build and maintain automation frameworks and test suites for ServiceNow updates. ✅ Manage update-set lifecycle, platform governance, and cross-instance migrations. ✅ Collaborate with business stakeholders, DevOps, and security teams to deliver scalable, compliant solutions. Must Have Requirements: * 8–10 yrs of ServiceNow development (3–4 yrs in a lead/manager role). * Hands-on expertise in ITSM, ITOM, ITAM, GRC/IRM, SIR, VRM, and ITIL frameworks. * Proficiency in JavaScript, Glide API, HTML/CSS, AWS integration, CMDB & Discovery. * Certifications preferred: ServiceNow CAD, CSA. * Strong communication and leadership within Agile teams.