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Posted almost 3 years ago
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Responsibilities
Here's an exciting opportunity with Paricus. They are seeking a Data Analyst with a strong understanding of data management and modeling, along with experience in data organization, visualization, and report development.
• A successful candidate will possess technical expertise to interpret, analyze, and assess data to ensure its accuracy and high quality.
• They must operate with efficiency and accuracy in developing and delivering both internal and external reports.
• Utilize data to monitor performance and derive business insights for informed decisions.
Essential job functions:
• Create dashboards and interactive visual reports using Google Looker Studio and/or Power BI.
• Strong ability to analyze data using SQL for reporting purposes.
• Interview executive audiences to determine data visualization business requirements.
• Evaluate data visualizations and analytics requirements to determine efficient implementation methods.
• Experience in data modeling project development and Data Visualization.
• Ensure data integrity and assist in quality control of data flow from core operating systems to executive-level dashboards.
• Provide customer support and maintenance for existing data and visualization solutions.
• Ability to interact with business partners in a remote work environment.
• Additional duties as assigned.
Required skills:
• Solid track record of experience in the contact center or BPO industry.
• Strong knowledge and experience with reporting packages (e.g., Business Objects), databases (e.g., SQL), programming (e.g., Python, JSON, JavaScript, or ELT frameworks).
• Experience in developing and delivering executive-level reports and reporting design.
• Ability to remain updated with the latest innovations in Data Analytics and Database frameworks.
• Ability to work independently and collaboratively in a team with minimal technical supervision, effectively managing multiple project priorities and deadlines.
• Effective communication skills in English, both written and verbal, with management and employees at all organizational levels.
• Ability to maintain a high level of confidentiality.
• Strong research, creative problem-solving, and strategic-thinking skills.
• Organizational, analytical, and strategic-thinking skills demonstrated by creating, implementing, and monitoring complex plans and strategies.
• Effective time-management and multitasking abilities.
Schedule:
• Current Business Hours: Monday-Friday 9:00 am - 6:00 pm Eastern Time (US & Canada)
• Full-time position (5 days; 40 hours).
• Overtime available; may be required as needed with compensation.