Palo Alto administrator

SOFTTEK

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Get together to the biggest technological revolution, creating new digital solutions for all our customers. 🧩

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Full-time

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Posted almost 3 years ago

🧩 Requirements: • Expertise in Palo Alto Endpoint Protection. • Strong knowledge and experience in routing and switching systems. • Proficiency in managing WAN circuits. • Familiarity with network environments. 🧩 Responsibilities: • Provide support for network alerts generated by monitoring tools. • Handle WAN circuits. • Resolve tickets and incidents. • Document tickets and incidents. • Maintain SLAs. • Keep the network inventory up to date. • Update operating systems or firmware. • Implement projects. • Analyze tickets. • Conduct root cause analysis. • Implement best practices. • Manage change management for the network service tower. • Schedule shifts for the network team. • Prepare availability reports for network services. • Prepare metrics reports for network services.

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Jobs posted: 613

Candidate review speed: ~3 hours

Signalers: 229

User since: Oct 2021

email verified

Jobs posted: 151

Candidate review speed: ~2 days

Signalers: 3.0K

User since: Dec 2022

email verified

About SOFTTEK:

Founded in 1982 by a small group of entrepreneurs, Softtek started out in Mexico providing local IT services, and today is a global leader in next-generation digital solutions. The first company to introduce the Nearshore model, Softtek helps Global 2000 organizations build their digital capabilities constantly and seamlessly, from ideation and development to execution and evolution. Its entrepreneurial drive spans 20+ countries and more than 15,000 talented professionals. For more information on what we do, who we are, and career opportunities, visit www.softtek.com / Follow us on Instagram (@softtekofficial), on Twitter (@Softtek), and be our fan on Facebook www.facebook.com/softtek.

mission:

"A hard-to-explain passion for reaching new frontiers, to aim higher, to leave a mark; to transcend." • We make Softtek an enabler of dreams and possibilities. • We are passionate, we enjoy every moment. • We give the best of ourselves to make our dreams come true. • By being congruent (walk the talk) we leave a mark. • We reach for new horizons because that makes us happy. • We transcend alongside those around us. • We leave a mark in the community in which we operate.

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Reputation:

(336)

Jobs posted: 237

Candidate review speed: ~2 days

Signalers: 2.4K

www.softtek.com/

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Team members:

Blanca Trevino

Brenda Guevara (Job poster)

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Job admins:

Brenda Guevara (Job poster)

Daniel Gironza

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