At CNIB, we're on a mission to change what it means to be blind, and we're not slowing down. We think big, take risks, embrace change, and ask questions. We're inviting you to be part of the conversation. Our diversity is our strength – we take pride in our inclusive workplace and are committed to recruiting and selecting in a fair, transparent, and accessible way.
The Apprentice, SmartLife Technology Programs, will work with both local and central SmartLife personnel. The Apprentice will provide assistance in empowering blind, partially sighted, and deafblind clients in learning about, and how to best use, their assistive technology through; logistical and hands-on support for SmartLife Connecting with Technology programs; program development, delivery and evaluation; client outreach and engagement; maintenance of client management systems; and through research, development and implementation of special projects that support organizational goals.
Responsibilities:
- Provide personalized and administrative support for CNIB SmartLife clients and customers through all associated programs, including Connecting with Technology, Phone it Forward, Tech Mate, Technology Subsidy, and Tech Fairs programs
- Assist in the facilitation of in-person and virtual, one on one and group, interactive workshops to inform and instruct blind and partially sighted clients in the use of their iOS, Android, and Windows devices (including built-in accessibility features)
- Assist clients and customers in navigating the SmartLife Centre and e-commerce webstore; recommend technology and devices that meet client needs; and facilitate purchase transactions through the Point of Sale system
- Assist in developing and integrating creative programmatic strategies to engage SmartLife clients and customers, with existing and new SmartLife accessible programs and technologies.
- Assist in informing and educating participants of the current accessible and assistive high-tech solutions through 1:1 and group, in-person, Tech@Home, virtual and digitally recorded demonstrations, and product testing groups.
