Customer Service Representative - Live Chat (Fully Remote) at MultiTech Systems | Torre

Customer Service Representative - Live Chat (Fully Remote)

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Full-time

Legal agreement: Employment

Base compensation
USD25 - 35/hour

+ Commissions (~ USD10 /hour)

Non-negotiable
location_on
Canada Olympic Common Southwest, Calgary, AB, Canada
Posted over 1 year ago

Responsibilities


As a Customer Service Representative, you will take incoming calls from customers and make outbound calls for follow-up and upselling purposes. You will use your communication and active listening skills to provide exceptional service. Qualifications - Previous customer service experience. - Strong attention to detail. - Conscientious, team player. - Honesty, integrity, quality craftsmanship, and a good attitude. - Clear background check and drug screen. Benefits - Medical, prescription, dental, vision. - Disability and term life insurance. - Matching 401k benefits. - Ongoing training, development, and growth opportunities. - Paid holidays. - Paid time off (PTO). - The company prioritizes employees and welcomes them through ongoing training and unmatched rewards, such as full benefits and a 401k match. Responsibilities - With no salary cap, your effort determines your paycheck. - Call customers from the prior day for quality check. - Call maintenance customers and schedule visits. - Call on customer list to offer promotions. - Follow up on reviews, positive and negative. - General inbound customer service.