As a Customer Service Representative, you will take incoming calls from customers and make outbound calls for follow-up and upselling purposes. You will use your communication and active listening skills to provide exceptional service.

Qualifications

- Previous customer service experience.
- Strong attention to detail.
- Conscientious, team player.
- Honesty, integrity, quality craftsmanship, and a good attitude.
- Clear background check and drug screen.

Benefits

- Medical, prescription, dental, vision.
- Disability and term life insurance.
- Matching 401k benefits.
- Ongoing training, development, and growth opportunities.
- Paid holidays.
- Paid time off (PTO).
- The company prioritizes employees and welcomes them through ongoing training and unmatched rewards, such as full benefits and a 401k match.

Responsibilities

- With no salary cap, your effort determines your paycheck.
- Call customers from the prior day for quality check.
- Call maintenance customers and schedule visits.
- Call on customer list to offer promotions.
- Follow up on reviews, positive and negative.
- General inbound customer service.

Location: Canada Olympic Common Southwest, Calgary, AB, Canada

Skills required for this job:

Call management
Customer follow-up
Customer service
Live chat customer service
Promotion management