Area Manager, Retail Operations at hims & hers | Torre
Area Manager, Retail Operations
hims & hers
hims & hers

Area Manager, Retail Operations

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Full-time
Compensation
USD60K - 70K/year
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Columbus, Ohio
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Posted about 2 years ago

Responsibilities & more

Hims & Hers Health, Inc. is a multi-specialty telehealth platform building a virtual front door to the healthcare system. They connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care. With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. As an Area Manager, you will be responsible for assisting the Operations Manager with organizing and directing warehouse operations related to Retail Operations. This role is based in Columbus, Ohio and will report to the Operations Manager. Responsibilities: - Maintain ownership of a specific functional area (Retail Operations) within the building and all activities and output that area produces. - Manage the daily operations across a shift/department including measuring of performance and attendance. - Ensure quality standards and productivity standards are achieved while never compromising safety as a top priority. - Coach and manage employees, set workload objectives as required to optimize staff effectiveness. - Interact with warehouse management regarding any operating issues, including root cause analysis and suggested solutions to help get back on track as smoothly as possible - Responsible for troubleshooting and investigating errors or nonconformance within your functional area of ownership - Facilitate and lead continuous improvement projects to support departmental initiatives/goals. - Ensure all new employees are properly trained, including delivery of staff training as needed. - Responsible for elements of staffing (recruiting, interviewing, and selection) and talent management (performance management and activities to achieve performance objectives). - Maintain department schedules to support fulfillment without delays. - Plan and coordinate efficient transfer of materials and finished products throughout the warehouse. - Responsible for maintaining proper inventory control procedures and documentation for all finished product produced, stored, and shipped from the warehouse. - Adhere to all environmental, health and safety SOPs, regulatory requirements, equipment, policies and procedures, including any department specific requirements.
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